Matilda Masha
Very convenient to work with, whether on call or whatsapp.
Afrihost put their clients first.
And a special thank you to one of the technicians that helped me today, Refentse. Thank you so much, I had no idea what I was doing but at the end I managed to get what I wanted. Thank you so much
Josia Engelbrecht
So far so good. Ordered my fibre on Tuesday. All was up and running on Friday. Their service is a refreshing uplifting hope for customer service in South Africa. They make use of latest technologies and processes. Only criticism would be to have a status update on each step, to remind one what is next and what is to be done, but their response time on enquiring is fast and on the ball. Lets hope the service standard are maintained in my new relationship with Afrihost and Octotel. Bye bye Telkom it has been awful. Hello super fast internet.
Lelanie Potgieter
I had an excellent experience with Ayanda from Afrihost’s WhatsApp support. From the moment the conversation started, she was professional, patient, and genuinely committed to helping me resolve my issue.
What stood out the most was her clear communication and efficiency. She explained everything in a way that was easy to understand, kept me updated throughout the process, and made sure I was completely satisfied before ending the chat. It’s rare to come across support that feels both fast and personal, but Ayanda managed to deliver both.
Her positive attitude and willingness to go the extra mile truly reflect the high standard of service Afrihost aims to provide. She turned what could have been a frustrating situation into a smooth and stress-free experience.
Thank you, Ayanda, for your outstanding support — it is greatly appreciated!
PHILIP RAPHAEL
Afrihost , Consultant Arthur was EXTREMELY HELPFUL, he was polite worked the problem kept me informed through the process and was knowledgeable. Thank you Arthur you are a credit to Afrihost!!
Proficio
This company is one of the very few companies still left in South Africa that are truly client-centric focused and have the proper working systems in place to ensure their clients experience that!
Kudos to Afrihost for providing an outstanding service experience! From start to finish, they went above and beyond to meet my needs and deliver exceptional results in getting a second Fiber line installed. Their attention to detail and commitment to customer satisfaction is truly commendable. Thank you, Afrihost, for setting the bar high and proving that excellent service is still possible. I highly recommend them to anyone in need of reliable and customer-oriented solutions. #HappyCustomer #GreatService
Elle Cooper
I love that I can contact consultants through WhatsApp. They are always helpful and able to resolve issues without fail. I highly recommend Afrihost.
