Matilda Masha
Very convenient to work with, whether on call or whatsapp.
Afrihost put their clients first.
And a special thank you to one of the technicians that helped me today, Refentse. Thank you so much, I had no idea what I was doing but at the end I managed to get what I wanted. Thank you so much
Brinal Dandaraj
Excellent customer service. Afrihost has always been this way & has also improved over time. I have been a client for many years. Keep up the great client centered service.
Herold Visser
Afrihost is by far the best internet and customer services that I have had in years compared to other internet providers especially providers like herotel their internet and services are horrible i haven't had any problems with afrihost
Louise Bezuidenhout
I would like to extend my heartfelt gratitude to Itumeleng M at Afrihost. Words cannot truly capture how appreciative I am of your kindness, professionalism, and unwavering dedication to assisting me. It's incredibly rare to encounter a service agent who genuinely cares and goes above and beyond, and you certainly exceeded my expectations.
I believe service like yours comes from a true passion for helping others, not just a job. As a former service advisor myself, I can recognize excellent customer care when I see it. You took the time to ensure I fully understood the process, and I am deeply grateful for your efforts.
Afrihost is fortunate to have someone with your exceptional customer service skills, and I sincerely hope your hard work and dedication are recognized and rewarded. Thank you once again for your outstanding service!
Vokes Filtration
Easy to sign up and manage your oackage. If there are any issues it's easy to get in tough with someone to assist and issues are resolved tineously
Besa Ruele
Have had my fair share of bad experience with ISPs but I’m glad to commend both VUMA and Afrihost for a really speedy fault logging and resolution. I had connectivity drop completely on Friday evening. Logged a call via WhatsApp on Saturday morning, the Afrihost technician was very polite and I got a reply indicating it would be attended to within 3 working days. Quite a bummer given we work from home. Literally 2 hours later, a VUMA technician was on site. He troubleshooted for about 3 hours and then suggested he come back the following day to try one more option. He came back on Sunday and confirmed the problem was a configuration one. This morning, Monday, I gave the feedback to Afrihost and Jehan assisted in reconfig and voila I’m sorted. I was impressed with the quick responses and commitment to solving the problem. Thanks to both VUMA and Afrihost.