Robyn van Leeve
Spoke to Thulanie on whatsapp chat and gosh the service was amazing. It is this type of service that will bring people back :) Thank you Thulanie and Thank you Afrihost :)
Andre Jordan
Best internet service provider in South Africa! I have never had a single worry. The whatsapp chat line is quick and efficient. The app works excellent to view your invoices, usage and local faults. Everything you need to maintain your afrihost account in one simple app. Account payments are also done very easily and you receive updates on possible line faults in your area. If you are looking for a internet service provider, stop right here because you will not get any better. Keep it up Afrihost team!
Vaal Security
I’d like to extend a sincere thank you to Refentse for their outstanding assistance with my recent fibre installation query. From the moment I reached out, Refentse was professional, patient, and genuinely committed to resolving my concern. They took the time to listen, provided clear and accurate information, and followed through without delay.
It’s rare to come across service that feels both efficient and human—but Refentse delivered exactly that. Their calm demeanor and willingness to help turned what could have been a frustrating experience into a smooth and reassuring one.
Thank you, Refentse, for your excellent support and for going the extra mile. Your help made a real difference
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Danja Calver
So far, I am super impressed with the professional service which is fast and keeps the client in the loop at all times. They responded immediately to a query.
Jacques Conradie
I, frustrated with ISP's, switched to Afrihost in 2012. Never once looked back. Based on my pleasant experience with them, about 15 others followed over. Some had their expenditure lower 7 fold. I found Afrihost a no-nonsens group of friend, exercising impeccable admin.
