Nthatisi Nkoebele
I was referred to Afrihost by my brother and he was spot on!! They are the best wifi provider yet, quick to sort out your queries, their process is so seamless and their agents are very helpful and professional. I highly recommend them.
Cedrico Madrico
Just been assisted by gabisile from Afrihost, great customer service and she was very patient with me, thank you, I will recommend Afrihost to everybody
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Sashkia Walters
Reece! Reece! REECE!
With the magical communication piece!
This human deserves so much praise for how they have interacted with me.
Makes me so happy to be a Afrihost customer!
Thank you so much for your positive energy Bruv. It's gave me a huge boost for my own day!
Keep on keeping on!
Asavela Nongcula
I have been struggling to find my verification code but Comfort to me through it, when I was done with that stage I was assisted by Themba K to confirm my order details and delivery very efficiently. I'm happy to be part of Afrihost.
Matt Williams
Customer support is definitely a major priority for Afrihost. The agents I have dealt with over the course of the past two weeks have been amazing at trying to sort us out. Unfortunately there are other ISPs out there who want to watch the world burn. Thank you Musa, Tutu and anyone else I've dealt with recently for letting me vent.
