Gugulethu Mthembu
I’m very happy with Afrihost’s customer care service. Every time I reach out, I receive perfect service from Neo, Muhluri, and Lindokuhle. Even though I encountered some problems at first, they went out of their way to resolve them quickly and efficiently. I really appreciate their professionalism and support it makes the experience with Afrihost outstanding😊
fatima louw fredericks
I needed to migrate to another service provider and chose Afrihost. I could not have made a better choice. Their customer service was superb. The consultant Sabelo assisted me from beginning to end. He/she responded to my queries promptly and effectively. The process was seamless with Sabelo assisting me at every turn. Thanks again Sabelo and Afrihost. I really did experience your red carpet treatment you strive to provide all your clients. Keep it up!
Lelanie Koekemoer
Afrihost has above and beyond exceeded our expectations. We had a major issue with the previous tenant of our unit not wanting to cancel his line and thus blocked our "installation". After 3 days of speaking to the wrong people, I contacted Afrihost directly. By the time they received my call I was sobbing on the phone and the one consultant stayed on the line with me for FORTY FIVE MINUTES exploring EVERY possible option he could. After he couldnt help (where HE almost started crying) he transferred me to another agent who again did everythign in HIS power to assist. Once they realised there was a webiste issue, they sorted it out within 12 hours tops and I was able to process my sale. A manager phoned me directly just to update me on the progress - they promised me a 24 -48 hour response to activate everything and it was done, agai, within 12 hours. My router would be ready for collection 3-5 days after activation, it was available IMMEDIATLEY after activation. I enjoyed working with them tremendously and they definitely earned a lifelong client. Thank you Afrihost - You guys are AWESOME!!
Lameez Abrahams
Dealing with the consultants whether it be telephonically or via whatsapp or even emails are really a great pleasure! Besides having such high packages, the reason I remain with afrihost is because of the client services! Amazing! Great job
Ruth Pieterse
Friendly personal tone from operator on WhatsApp help. Query resolved quickly and in a professional manner. All other queries in the past have always received excellent attention. Highly recommend them.
Louwrens Wiese
Everyone online: Try Bluehost. Yep. Minimum one year contract. Afrihost: Just pay for whatever is left over of the month! Then monthly. No contract. And cheap. The Whatsapp help is great, and friendly. And their data is cheap and available in many formats. Where I live, LTE data with MTN is available. Also no contract. Beat that Bluehost, Hostinger, whatever. But hey, it's South African. What do you expect.
