Brother Tadeu Matos
Afrihost is the best, your services is one in a million, I am very much satisfied we the service love, que caring and respect given to clients. The reconnection of my services was fast as I expected. Thank you...
Mashudu T
After four agonizing days without internet, Ayanda C was an absolute lifesaver. From the moment I reached out, she was professional, patient, and genuinely committed to solving my issue. What I appreciated most was how she stayed on top of things and saw the problem through to resolution, not just passing me along or leaving me with vague answers.
Getting internet restored might sound like a small thing, but after four days of disconnection while working from home, it felt like the lights came back on. Ayanda made that happen, and she did it with warmth and efficiency that’s honestly rare in customer service. She’s the kind of support agent who reminds you that there are real people on the other side who actually care.
N. Motloung
I have been with afrihost for more than 3-years now. Today I received the best service.
Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had
numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion.
Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software
and Khanyisile was still keeping the whatsapp chat session active, talk about relentless.
We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company).
Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M!
I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.
Charl van Tonder
I am in the process of Signing-up for Afrihost Fibre and have been a client for years as they host my domain as well as channel my data through them as I find this to be much cheaper than using the normal service provider data packages on my telephone.
I have been dealing with other ISP's where the service was horendous.
The assistance that I have receive from Afrihost is always quick and I mostly make use of the Whatsapp call centre service, this saves time and money. Not just a great product but also a great service
Ntombikayise Buthelezi
Nonhle S stayed on whatsapp with me for 2hours trying to sort out the connection. 2 hours! While being extremely helpful and patient! Just amazing service!
Lloyd Potts
Top-class service! I'd highly recommend them if you're shopping around for an internet service provider. I've been with them for 4 years and won't go anywhere else.
