Kelly Woollatt
What a fantastic experience with Afrihost! 👏
I placed my fibre order at 10pm on a Friday night, so I honestly wasn’t expecting things to move very quickly — especially going into the weekend. Yet here we are on Wednesday and I’m happily connected to super fast the internet!
The process was straightforward, communication was great, and the turnaround time exceeded my expectations.
It’s not often you get to say that a service was genuinely this easy from start to finish. Well done, Afrihost — highly recommended!
Gert Fourie
I am glad to say that after many years being a Afrihost client that the small issue that we experienced, they are quick to respond and rectify.
Clint Adams
Exceptional service I recently received from Blessing M. I had the pleasure of interacting with him regarding an issue I was experiencing⁶⁶, and I must say I was thoroughly impressed by the level of professionalism and efficiency displayed throughout the process.
From the moment I reached out for assistance, I was promptly addressed and provided with immediate support to help resolve my issue. The responsiveness and attentiveness demonstrated by Blessing M truly exceeded my expectations. Not only was my problem resolved swiftly, but the assistance I received was delivered with a high level of expertise and care.
I believe that outstanding customer service should be recognized and celebrated, and I want to commend Blessing for his dedication to ensuring customer satisfaction. It is clear that he values his customers and goes above and beyond to deliver top-notch service.
Thank you once again for the excellent support I received. I am truly grateful for the positive experience and look forward to continuing my relationship with your company.
Wezi Sibiya
So Far really happy with this service provider.
Feedback is always prompt... Staff know what they are talking about and explore all avenues to assist. Really happy with my experience
neil van Asselt
I was an mweb customer. Incredible wait times to get a chat going, and then supa slow chat responses.
I looked at webafrica ... Didn't like the R1000 termination fee.
I tried Axxess,... Incredibly slow and long waits to get to a service agent, who was servicing multiple people at the same time. A conversation that should take 3 minutes taking 15 , at the time when I was trying to give them money.
Afrihost worlds apart. Used the whattsapp tool and was in contact with a focused representative almost immediately. Got the fiber deal I wanted and am sorted.
Goodbye mweb, hello happy days.
Sias Berg
I have been with Afrihost now for more than 5 years and their service is still exceptional. The client portal where I can manage everything myself is great and if I need to talk to someone, the support staff is friendly and fast in resolving any issues. I have openly recommended Afrihost to many and will continue to do so. Thanks Afrihost, for providing an excellent service.
