Annemarie Horne
I've been a loyal customer of Afrihost for several years now, and I must say, their service has been consistently outstanding! My websites have enjoyed uninterrupted uptime, thanks to their reliable hosting.
Their Customer portal is not only user-friendly but also incredibly efficient. Whenever I require assistance, reaching out to them via WhatsApp has been a breeze.
Impressed by their hosting services, I decided to switch to Afrihost as my ISP a year ago, and it's been a decision I'm grateful for.
And now, with the addition of AirMobile to their service offerings, they've only further solidified my satisfaction.
Kudos to Afrihost! Proud to be one of your satisfied clients!
Scott Pitso
The Whatsapp chat was quick and Pumeza was very efficient in sorting out my issue. It's good to deal with someone who knows their work. Great service
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Sandy Webb
Super awesome. Lerato had so much patience with me as I don't know anything about wifi and internet connections. I would recommend tgem to everyone
Jimmy Smith
Earlier in Sept I applied and made a payment to vumatel to have fiber installed at my premises. After a month and still waiting for my fibre to be installed and with no promises from vumatel. I decided to apply through Afrihost. Their agents were very helpful. They help me to clear my residence from vumatel and the other ISP hold. I applied for fibre through Afrihost and the following day the fire was installed. I am impressed on how they kept me updated on the progress to the final activation on my account. Keep up the good work Afrihorst.
chad holt
Absolutely epic experience dealing with afrihost, exceptional service and very friendly and helpful team 10/10 for afrihost
Sorted my issue out over WhatsApp within 10 minutes...I was blown away with the response time and speedy service. Keep it up
