Siyanda Qoto
As far as their customer service is concerned, they're the best company I've had interactions with. Even with the most frustrating issues — that can sometimes take much longer than anticipated to resolve — I've always found them responsive, patient and helpful.
It's great to see a company that makes an effort to train their consultants to attend to clients with the respect and patience they afford you, and to do so consistently irrespective of who the luck of the draw allocates you to.
With some companies, you have to ask for a specific person to help. With Afrihost, never.
Thank you. May you grow from strength to strength.
Kashmeera Siv
I’ve had a great experience with Afrihost, especially when using their WhatsApp support line. The service is quick, friendly, and incredibly helpful. Every time I reached out, the agents responded promptly and guided me step-by-step until my issue was sorted out. It’s so convenient to get support without waiting on a call, and the team is always patient and professional.
Thank you, Afrihost, for making customer service so easy and efficient. Highly recommended!
Muhammad Al-yasa Az-Zamakhshari Milanzi
Afrihost service is one of the best,I like the fact that they even work on weekends and you dnt have to wait long on call queues you just ask them to call you back by clicking only ones and instantly you get a call back. The staffs are so friendly and have deep knowledge about all their products.
Tony “Tony's Web Training” Sousa
OUTSTANDING SERVICE BY COMFORT AT AFRIHOST
I was without Wi-Fi/ Internet/ WhatsApp for 20 hours. My 5 year old D-Link Modem (Router) packed-up. The fibre network at our home was installed by Vumatel but it is serviced by Afrihost. Comfort, a lady working at Afrihost provided outstanding customer service this morning. The old D-Link router was reset, various logins attempts were made and she came to the conclusion that the router had come to the end of its life. She quickly organised a replacement modem (at no cost to me) and offered me the option of having the new modem delivered to our premises or I could collect the device from Afrihost. I chose the latter as I was in a great hurry to get back to the internet. My WiFi/ Internet/ WhatsApp are now up and running and back to normal. What a relief!
Kudos to Comfort who is very knowledgeable and professional and Kudos to Afrihost👏👍👌5 Star Service⭐⭐⭐⭐⭐
David Schafer
The HELP menus and WhatsApp work well. The subscription is a bit messy as they try to up-sell things you don't need. That's disappointing and confusing.
Lloyd Antonio
Afrihost experts/team are always on point when it comes to assisting people.They always go an extra mile in assisting the clients.
I am having satisfactory answers/guide whenever I have a problem
