Shaun Lamberg
Afrihost have a great support team and are always willing to assist. They have an excellent product portfolio with competitive pricing.
Highly recommended for the small business user.
Candice Barnard
I was assisted by Lethukuthula. I didn't know half of what I was being asked to do, but he/she took the time to send me screenshots of what they were referencing making the process of my troubleshooting easier. As he/she couldn't assist me, in finding what the problem with my line is, not only die he/she escalate my problem, but also informed it as a priority as I explained I work from home and need my line without issues as I have to log into a Vietnam server to do my work. Our whole chat took an hour to get through with all the screenshots and him/her waiting for me patiently, I never once felt like I was dumb for not understanding the process. He/She is the perfect example of how Customer Care agents should treat EVERYONE. With Patience, respect, kindness, and a friendly demeaner.
Stephen John Barnard
Based on the Whatsapp assistance for web hosting I think I will be moving my fiber line from my current ISP. Very helpful and great response time.
khululile mhlakaza
Portia provided exceptional assistance via WhatsApp, helping me understand how to set up Wi-Fi and create a website for my business. Her clear guidance, professionalism, and expertise were invaluable. I am grateful for her patience and will follow her advice. Portia is a true asset to the team, and I highly recommend her for her outstanding customer service.
Samukelisiwe Lembede_ZA
Very impressed with this company - there is clear respect and commitment to delivering exceptional service, from the setting up of profiles, to the delivery of devices and beyond - will be using your services for a long time!
Juanita khumalo (JuaKhumalo)
Good Day Afrihost Team
I am compelled to bring this commendable performance by Onndwela Mathibi to your attention. Onndwela's dedication to exceeding expectations reflects positively on Afrihost's commitment to exceptional customer service. Their professionalism and grace throughout the process were truly commendable and stand as a testament to their outstanding capabilities. I believe it is crucial to acknowledge and appreciate exceptional team members like Onndwela, whose contributions elevate the standard of service delivery.
Please extend my sincere appreciation to Onndwela for their outstanding support and dedication. Recognizing and celebrating such exemplary performance fosters a culture of excellence within the organization. Thank you for your attention to this matter. I look forward to continued positive experiences with Afrihost.
BR,
JK