Andre Kasselman
Afrihost hosting environment is fantastic, nice user interface, fast and efficient. And the Whatsapp support chat is a real blessing - I was able to sort out one or two blockers in no time.
Well done Afrihost team!
jason superjase du toit
i had patchy internet and used their whatsapp help line on the clientzone website. regina g assisted me quickly and efficiently. she was able to alert me to the fact that maintenance work was underway on the exchange in my area.
a second great experience with the whatsapp help. my data ran out and after topiing up i couldn't reconnect properly. i was assisted with little wait bu thulani, professionally helped and had the problem sorted in a short time. great service.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Alex Aravandinos
It appears they've turned their service back around to how it was when they started. Helpful, responsive and back to the good ol' Afrihost excellence. I'm happy to put 5 stars here now.
Salem
Great app, great low cost data, and when I signed up they had 1GB free per month which is rad as it carries over at least a month far as I recall. I initially got them for a data sim (dual SIM) but I liked them so much now I even use them for my mobile network as well! Little known gem, but big in the tech space! No more expensive charges per gig by the main networks punishing small bundle users and forcing you to buy bigger bundles just in case you go over, it's R30 per 1GB here and you can BUY per 1GB.. and their bigger bundles (buying above 3 gigs) are even cheaper if you do know! I've raved about the network but I also find the app UI great with being able to customise the dashboard shortcuts which is all I need.
Feature request: please allow more than one SIM card per email account though, I had errors trying to set this up, it got very complicated.
Dean Ansley
This Company us going places. I order 12 sims, all delivered on time, had a small issue with APN settings, the what's app support assisted me immediately, had all my issues resolved within 20min. Thank You Afrihost
