Grant Oosterwyk
I have been a Afrihost customer since 2009. The best ISP I have ever been in partnership with. Whenever I move from province to province I always give them the first choice to provide us with the best internet services. Very happy with the support structure and the prices are reasonable. Very professional support team. It is people like Palesa that will make me come back to Afrihost. Keep up the great work.
N. Motloung
I have been with afrihost for more than 3-years now. Today I received the best service.
Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had
numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion.
Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software
and Khanyisile was still keeping the whatsapp chat session active, talk about relentless.
We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company).
Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M!
I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.
Peter Tuffin
The "pay as you go" type of service is wonderful. No long term contracts, no hidden small print. Afrihost makes the financial part of owning a cell phone really pain free.
Shereen Neves-Distefano
I struggled with no internet for 5 days , spend R500 on data. Kept doing follow ups with Afrihost, the other agent's would say it's, the network in my area until I got Itumeleng today. This person took their time and helped me fix my internet, great service from Itumeleng..am only rating Afrihost 5 because of the wonderful customer service I received today...Thank you Itumeleng
Msimelelo
GOATed. The best ISP there ever was period. Been using them since 2019 when they offered Cell C via their fixed LTE products. When they cancelled that product line, I tried two other ISPs and deeply regretted it.
I got back with Afrihost via their Telkom fixed LTE product and while Telkom speeds were awful, Afrihost was very helpful and transitioned me to their Pure (MTN) wireless packages. I have been super happy ever since.
I’ve used Afrihost in KZN, Eastern Cape, Mpumalanga and Gauteng, and they have never let me down; not even once! I even use Airmobile on my phone and am super happy with 1) network speeds, 2) convenience of their apps and 3) the absolute care given to me by their team.
I just bought another fixed LTE package from them and am so happy knowing I am in good hands. Their team goes above and beyond to ensure any inconvenience I experience is explained and addressed and I am given a status update. I can just imagine this company must jave a positive work culture because everyone I have ever dealt with from their support team exudes positivity. I preach Afrihost like the gospel and honestly they put every other ISP to shame.
Marcus-Johannes Vermin
Afrihost - Webhosting.
Pricing and Quality of service is on point - second to none. Every single time I email support for assistance im constantly blown away at the speed of the reply and the tech knowledge - politeness and care.
Last support ticket your engineers even took the initiative to deduce what I was trying to do never mind only fixing the error i created on the platform backend. They took initiative to give me the answer to what I was working on - and to advise that they are available to support me fixing it if I so wanted. WOOOOW!!!!
KEEP UP THE GREAT WORK - YOUR SERVICE LEVEL IS WORLD CLASS (and this is coming from someone with +20Yrs IT Management experience in Europe)
