Nonny Tshabalala
So, in my view this is the best ISP. Their pricing is slightly higher than competitors but it’s worth it. I’ve never been left hanging with queries, there’s always someone who helps me on WhatsApp, telephonically or I can resolve the issue on clientzone (their website) been using them since 2019 and I’m very happy still at 2023.
Jan Havemann
Rough start a few years ago with them, but back then the problem was more with Openserve. Been a client now for 3 years and truly can't complain. Constant, quality internet. No hassles when we moved house, and annual free upgrades to my fibre line. Happy customer!
Salmina Sehlabaka
Great and professional services indeed, I have never experienced any problem with my internet and every time I reached out my question are answered to my satisfaction.
Thanx to Musa for your level of passion and professionalism you have displayed when assisting me .
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Natalie H
Possibly one of the best service providers. The Afrihost team is always knowledgeable and courteous and I am extremely impressed by the quality of service
Local Windcape
The absolute best company in South Africa when it comes to mobile products. Excellent customer support via Whatsapp and a fantastic mobile app to manage your account.
