Caren Muller
I was assisted by Gershom via what'sapp he solved my issue within 3 mins. I am extremely Happy with the service i recieved from him. I would definitely recommend Afrihost to all my friends and relatives. If i could rate him a 100 i would. Well done Gershom😁👏⭐⭐⭐⭐⭐
Daniel Lourens
Great company. When migrating fibre just make sure you use the WhatsApp help to follow up regularly. If you leave them they will leave you for weeks without fibre with no updates when your line was active the whole time.
chad holt
Absolutely epic experience dealing with afrihost, exceptional service and very friendly and helpful team 10/10 for afrihost
Sorted my issue out over WhatsApp within 10 minutes...I was blown away with the response time and speedy service. Keep it up
Dillon Goslett
If you are dealing with Nomvuyiso N. at any point, you are in good hands and I am confident your issue or query will be resolved, mine was resolved before the end of the conversation. Very impressed and give this person a raise! Nobody asked this but as a client I think employees like this should be well looked after. (Nomvuyiso, I hope I'm not overstepping my boundaries here but you were incredible! All the best). I am a very happy customer.
Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
varsha naidu
Their service and customer service in particular is always quick and efficient. Any issues I have had, I had used the Whatsapp helpline and been assisted quickly with solutions to my issue.
