They all agree. Afrihost is the best

Amina Hassan

I was having trouble with webafrica for a whole month I've been wanting fibre but it was one problem after another...with afrihost I managed to place an order and had it confirmed in less than 20mins.

Lucwangco K Somgqeza

The Vuma fibre is lekker on my side I'm thinking of upgrading my package though 🤔. It's been almost a month now, I haven't got any problems with the network 👌🏾💯

carmen hendricks

Prince have been a very good help. I never experienced any problems with afrihost. I am happy and even introduced my colleague to Afrihost also. Thank you Afrihost

Carl Ewers

I called in and then was directed to use the chat platform. I was a bit apprehensive at first but then I found the agents to be very helpful. They did not just tell me to do a standard router reboot, she kept asking me to run a few tests and even though she got me to realise a higher speed, she went the extra mile and checked the settings on her end and got me the actual speed I was paying for. Well done Afrihost, great platform and good on you for getting competent staff on the frontline. I would recommend Afrihost to anyone.

Michael Temlett

Consistently excellent service from Afrihost over many years. They take all the complexity out of dealing with the line provider & their service centre and online portal is brilliant. Highly recommended!!

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.