LWA LWA
Great service I got from these guys. Fortunately or unfortunately I wont be visiting anytime soon due to the fact that all i went there for is still running like a well oiled machine 😀
Candice Barnard
I was assisted by Lethukuthula. I didn't know half of what I was being asked to do, but he/she took the time to send me screenshots of what they were referencing making the process of my troubleshooting easier. As he/she couldn't assist me, in finding what the problem with my line is, not only die he/she escalate my problem, but also informed it as a priority as I explained I work from home and need my line without issues as I have to log into a Vietnam server to do my work. Our whole chat took an hour to get through with all the screenshots and him/her waiting for me patiently, I never once felt like I was dumb for not understanding the process. He/She is the perfect example of how Customer Care agents should treat EVERYONE. With Patience, respect, kindness, and a friendly demeaner.
Noleen Marais
Outstanding Experience with Afrihost!
From start to finish, Afrihost delivered exceptional service. Ordering our 5G package online was incredibly easy, the process was smooth, intuitive, and we were guided every step of the way with no hassles.
The router was pre-configured before delivery, so all we had to do was plug it in and connect. We've been enjoying excellent, uninterrupted service ever since, and it's surprisingly affordable too!
Delivery was lightning-fast, the router arrived the very next day. The courier from CourierIT was absolutely amazing. We had a medical emergency and missed the delivery, but they called later to check if my son was okay, asked if we were home, and offered to deliver it within minutes. Their friendliness and compassion meant so much during a stressful moment.
Afrihost and their delivery partner truly went above and beyond. Highly recommended for anyone looking for reliable internet, outstanding customer care, and a seamless setup experience!
Yulan
I love Afrihost. I've been with them for years and haven't experienced major issues. I always receive excellent, friendly and efficient service from the Customer Support Center and would strongly recommend them to anyone who is looking for a service provider that gets the job done in a quick and efficient manner. You can chat with them via WhatsApp too. It takes seconds to get in touch with a call centre operator and they are actually human! :-)
Sandy Gaddin
Always receive outstanding service from Afrihost. The most efficient I've ever received. All staff are well trained, knowledgeable & friendly. Other service provider companies in SA could learn so much from Afrihost
Marionique Adrianzen
Afrihost has made their platform user friendly and easy to self manage your own domains. Their WhatsApp helpline is efficient and staff are professional. Have not had an issue with Afrihost in the last 6 years of being a client. Thank you Afrihost.
