Sebastian
I can conveniently say for service it's 10/10 very fast very nice and they give you alot of reassurance I got my pure Lte uncapped 100mbs today and process was easy it is running very slow but I did contact them and they did assist let's see by Tommorow I have trust in them and would recommend them let's see how the next few days go and I'll recommend them accordingly as there are a few people wanting to order the same as I got today here in my area I hope it doesn't disappoint as I got promised alot let's hope it lives up to that
Deidre Herron
Seriously impressed by Afrihost customer service. Well done on taking this experience to another level! Other service providers have a longgggg way to go.
Fezile Mgcini
Afrihost services keeps on improving. Efficient... Simple access use and above all, guaranteed security which what our clients want always. How can i forget affordable. Keep up the great services
Glenda Guriah
As a technically challenged person I normally confuse everyone trying to help me electronically, but today I was helped by Thabo from Afrihost in record time. He has been well trained by them on customer satisfaction and technically too. Afrihost is one of the very few companies I can clearly believe who understand their customers and do their utmost to help us.👍👊
Michael Dennis
First time Fibre user. Signed up with Afrihost. Amazing experience. Seemless. Staff are proffesional, friendly and willing to assist. The Whatsapp assistance option was very useful.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
