Jonathan Aspeling
Appreciate the stunning customer service, easy to navigate web UI and generally have always been able to get some great stuff of the ground with Afrihost as I delve deeper into all things web. Definitely my preferred provider <3
Berna
Recently signed up for Afrihost fibre to the home (pure fiber 10/10) through vumatel. Very easy setup and installation. I collected the router and set it up myself at home with help via WhatsApp. Friendly and helpful staff. Need to test speed once all my devices are up and running. But so far so good! Long may it last
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Keri du Raan
I’ve always received great support. Fiber to home connected with fantastic uptime and mobile data rates cannot be beat - and you get 1GB free each month, no contract, all on prepaid. It’s the way to go. So happy a tech savvy friend recommended them years ago. I also manage our business phones via the app which is easy to navigate.
A Davids
What can I say, exceptional service Started using Afrihost fibre, no issues, then starting to use Airmobile, all I can say is WOW. Keep up the awesome work. Well done
Debbi G
Always available,helpful and the best service and internet provider. Even on a Saturday I was assisted and my issue was resolved in 1 hour. Thank you Afrihost.