They all agree. Afrihost is the best

Hilton Martin

Stellar Customer Care Experience with Afrihost During Fibre Outage - I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution. In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!

Jean Pierre Smith

Okay - let me just start this review with a caveat. I have only just joined, and so far we are off to a flying start. The migration process from an existing ISP on my address to AfriHost was handled expertly, and the WhatsApp assist line had a very human, very competent and most importantly VERY patient agent to guide me through activation, name and password changes. Recommend!!

Adeeb Poole

Afrihost and the consultant Lesley gave a swift, polite and great service to our requirements. Would always recommend Afrihost to others for this reason alone , oh and their packages are also affordable. 🤓

Sabelo Ncube

The service is swift and engaging.. Although I couldn't get exactly what I wanted in terms of package setting... I feel it could have been best one-stop-shop.... 👌

Azizah

Kenneth was fantastic via the Whatsapp Chat function. Patient and constantly checking in whether we have understood the instructions or what the outcome of said instruction was. Thank you so much!

Deon Lubbe

Great product, great service and super efficient at communication and solving issues. I have used Afrihost (ADSL as well as Fibre connections) for many years and am still impressed by them.