Brian Ndlovu
The offices are exceptional quality and the service is exceptional.
Please give us better prices on the mobile data you guys used to be the ones with the best prices on all platforms.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Gillian Mostert
I was helped in an incredibly kind, patient, quick and efficient manner. After the terrible experiences I have had with other hosts, I was so grateful to be assisted so quickly and kindly! Thank you to Onalenna!!
Nicola de Fondaumiere
Team is fantastic. Service is beyond excellent. Every experience I have had... and there have been many... as been slick, problem solving, and on more than one occasion keeping me on the line, when I am sure I'm all set, to do the extra checks and and ensure all is in order before I leave. Really incredible. We'll done!
Prem Nithram
Excellent service.My service was suspended due to credit card expiring on 31 Aug.I was not aware of having to update the payment profile.i updated and contacted Afrihost and they immediately deducted payment and connected me within minutes
Laverne Potgieter
Afrihost is my preferred hosting provider for the websites I build. They are super helpful and the WhatsApp support is amazing. I dread working with other hosting providers and really notice the difference when a client has a different hosting company. I recommend that all my clients use Afrihost.
