Pale Baduza
Been with Afrihost since it's inception and have always experienced the best customer service I've ever experienced from any South African service provider, not just ISPs. Their prices are competitive, they have great deals for their customers, they're responsive and responsible. I've tried others and keep going back to Afrihost. Best ISP in SA. 10/10 would recommend.
Lindi Mhlongo
I'm a happy customer. From day one, it was an easy ride. The customer service is at plutinum level, especially WhatsApp service. Don't mind the time, you'll find your desired results. Afrihost is fire. I've never been this happier and satisfied. I will spread the gospel. Haaaalaalaa
Kesie Maistry
Great in person service. I realized of you have any Afrihost issues, it is best to visit them I person. My router was changed and all other issues sorted out in a 20mi time frame.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Paulette Whitelaw
Afrihost's whatt app helpline is amazing. No long telephone calls holding on like we use to have with Telkom ADSL. Best decision to move to Fibre and Afrihost.
Thank you
Beverley pekema
Every query I've ever had, has been handled promptly, efficiently and in a friendly manner. I really recommend Afrihost, been with them for going on 2 years with great service.
