Susan Arderne
I would recommend Afrihost as a Service Provider as they have always been very understanding, patient and helpful when I have contacted their support centre.
Their packages are reasonable and their service excellent
My only gripe is that they do not have an affordable uncapped package. We do not all have access to fibre (there is none where I live) and we cannot all pay R2000 for the MTN package. They need something a lot more reasonable so that people with limited income can still have a decent internet service.
Otherwise I highly recommend Afrihost as an ISP.
Grant Van Ster
It's 7:30 in the morning. I needed to know when the fibre will be up and running. Logged a call. The consultant attending to my call was super quick and to the point. Really turned my impatient concern into a pleasant chat. Thanks
Shaun Chan Wing
Exceptional Support from Nkosana at Afrihost!
I recently had the pleasure of receiving outstanding support from Nkosana at Afrihost, and I couldn't be more impressed. Nkosana's dedication to providing top-notch customer service truly stood out, and I want to take a moment to share my positive experience.
From the moment I reached out with my Afrihost-related questions, Nkosana demonstrated a deep understanding of the issues at hand. Not only did he address my concerns promptly, but he also went above and beyond to ensure that I felt heard and supported throughout the entire interaction.
Nkosana's expertise and professionalism were evident in his clear and concise explanations, making complex technical information easily understandable. He took the time to guide me through each step of the process, leaving no room for confusion or uncertainty.
What sets Nkosana apart is not only his technical proficiency but also his friendly and personable approach. He made me feel like a valued customer, and his commitment to resolving my issues left a lasting positive impression.
In a world where exceptional customer service is increasingly rare, Nkosana's dedication to excellence is truly commendable. Afrihost is fortunate to have such a skilled and customer-centric professional on their team.
Thank you, Nkosana, for your outstanding support. Your commitment to excellence has not gone unnoticed, and I am grateful for the positive experience you provided. Keep up the fantastic work!
Cynthia Ngxukuma
I've used Afrihost at my mom's place for 4 years today and they have the best service. They are prompt in responding to WhatsApp. Their challenges are with the infrastructure provide, Vuma. Vuma is the worst things that happened to communities. No customer service at all
Morne Timms
Absolutely a pleasure dealing with Afrihost and their staff. My recent interactions with an Agent named Arthur has been an absolute pleasure, and made you feel that your issue is his issue.
Thanks Arthur. Thanks Afrihost
Nikki Wolmarans
Always good service and easy to communicate on the WhatsApp channel should I need assistance. User interface is easy to understand and use. Pricing is fair and SLA is brilliant
