Nasheen Poobalan
I recently cancelled with my previous fibre provider due to their poor customer service and signed up with Afrihost instead. Although my activation was delayed by 5 days because of issues on Vumatel’s side, I must compliment Afrihost on their excellent professionalism throughout the process.
Their customer service agents answer calls within minutes, are polite, patient, and sincerely apologetic. A special thank you to Ricardo for the consistent email and telephonic updates, and for ensuring my service was finally set up.
Truly amazing service – keep up the great work, Afrihost!
Tiaan Crause
Huge fan of Afrihost, always get the solution I'm looking for, sometimes better! Agents are friendly and keep you updated as they go. Would recommend Afrihost to anyone!
anton de swardt
Its always good to work with Afrihost, yes there are some hiccups but this is sorted really quick if you bring it to their attention. There call support always tries to help you to the best of their ability. I have had a small few where it just seems like the caller is reading from a document and not using logic, most of them help you without those pre-typed questions and answers. The internet is good as well, stable for most of the month, when its not that stable you still get around 60% of your line. Well done on the work and efforts you put in.
Noleen Marais
Outstanding Experience with Afrihost!
From start to finish, Afrihost delivered exceptional service. Ordering our 5G package online was incredibly easy, the process was smooth, intuitive, and we were guided every step of the way with no hassles.
The router was pre-configured before delivery, so all we had to do was plug it in and connect. We've been enjoying excellent, uninterrupted service ever since, and it's surprisingly affordable too!
Delivery was lightning-fast, the router arrived the very next day. The courier from CourierIT was absolutely amazing. We had a medical emergency and missed the delivery, but they called later to check if my son was okay, asked if we were home, and offered to deliver it within minutes. Their friendliness and compassion meant so much during a stressful moment.
Afrihost and their delivery partner truly went above and beyond. Highly recommended for anyone looking for reliable internet, outstanding customer care, and a seamless setup experience!
Jaco Esterhuizen
I have been with Afrigost for many years and can reccomend them without any doubt for any internet or mobike connectivity needs.
Thank you Afrihost team for great service.
Nicollen Chetty
Afrihost chat service agent Siphamandla is definitely an ace on their side. My voice interaction was horrendous but a simple chat with Siphamandla was a complete turnaround! Well done!!!
