Cheyenne du Plooy
The service i recieved from Afrihost today was beyond excelent. Leonard, who was my agent, was very knowledgeable and managed to resolve an issue that i thought unresolvable at this time. Thank you for the great service and keep it up!
Louise Bezuidenhout
I would like to extend my heartfelt gratitude to Itumeleng M at Afrihost. Words cannot truly capture how appreciative I am of your kindness, professionalism, and unwavering dedication to assisting me. It's incredibly rare to encounter a service agent who genuinely cares and goes above and beyond, and you certainly exceeded my expectations.
I believe service like yours comes from a true passion for helping others, not just a job. As a former service advisor myself, I can recognize excellent customer care when I see it. You took the time to ensure I fully understood the process, and I am deeply grateful for your efforts.
Afrihost is fortunate to have someone with your exceptional customer service skills, and I sincerely hope your hard work and dedication are recognized and rewarded. Thank you once again for your outstanding service!
Ruqaiya Gilbert
I've been considering moving over to fibre, and naturally I tried various ISPs of which I encountered a technical issue and received no favorable help, told that it just means that I don't have coverage and it was just left at that. No resolve. I tried Afrihost eventually, encountered the same technical issue and instead of sending me away or killing my spirit - 2 agents helped me. The first Agent (Reabetswe M) logged the ticket of my issue to relevant departments. The second Agent (Hopewell M) tracked my case and gave me an update instantly. She rectified misunderstandings and had my order processed immediately. I am beyond grateful for their contributions to my resolve.
Sincerely,
A very happy Afrihost customer 😊
Dafro
I'm getting 20 mbps for R300 throttled to 4mbps at 100 gig threshold.... the best in that price range. and the customer care is always available on WhatsApp.
Wanda Dlepu
Although their website needs a bit of work in terms of user friendliness, their customer service agents in various departments are A grade.
Wonderful experience. Problem sorted.
PEST MAN
And once again I received first class service from Afrihost.
All our company websites are with Afrihost and they are our ISP as well.
This morning a client contacted our office that he couldn't get onto a website as the AutoSSL certificate for the domain had expired this morning. I sent Afrihost a message on the app at 09H06 and received a message at 09H21 that my website was loading securely again.
Thank you Afrihost team!