Yvonne Vermaak
Excellent service from Nomonde!! Fast, efficient, and straightforward. Clear instructions provided, prompt responses, and issue resolved quickly. Kudos to Afrihost for investing in top-notch training for their staff. Highly impressed! 👍 5/5 stars"
Mxolisi Yaka
The is an agent called Themba M. He really helped me get sorted with all my frustration about the SIM card not being delivered to me but it was written delivery on their system. He helped me clear that up and gave me great customer care. He was very patient with me and guided me throughout the whole process. Big up to him. He deserves a raise if a promotion.
Imraan Vally
Afrihost always on the ball ready to assist especially in southafrica where customer service is hard to find Afrihost scores 10 out 10 for me thanx
Ryno Van Eeden
I signed up for a cloud hosting server package 3 days ago. Received an email saying that the server is ready and I can access it via the login details attached. I tried accessing the server and I am unable to connect. After NUMEROUS emails, support tickets, Whats Apps, Phone calls and even trying to get support on facebook messenger... The server is still not working and all I'm hearing the whole time is the problem will be escalated or that someone in second level support will get back to me, which never happens. Just spoke to hosting support again, and after 2 days, I only find out now that apparently an account manager need to be assigned ot my server in order to allocate a Cpanel... how is it possible that after 2 days of multiple emails and support request, theres only one person being able to tell me this????? I am still waiting for the server to work.
Update: This issue was sorted out so I updated my review.
Karl Reed
Afrihost has been a Brilliant Service Provider on every Level since I made the move in early 2019, not once can I fault their commitment to you as an individual and as their customer. Due to their Amazing Service, in almost 3 years, I have moved over a JHB Football Club, my entire Family (5 x accounts), close Friends (7 x accounts) and counting, into the Afrihost Family.
Thank you to Dean Suchard for starting my journey at Afrihost, you were right your Service is exceptional and you made this so easy. Thanks!
A Special mention to Char Bonneau, wow, what an amazing person, every time we interact, I feel like Char is sitting right next to me or with my family / friends to help sort out the issue, or get a new service activated or just being there to find out if we okay. It's rare to find a person that is so individually committed to their customers and holds their organization in such high esteem. Afrihost is better with you.
Thank you to the Afrihost Team, keep up the Amazing Service.
Zaahir Khan
More great service from Afrihost. Easy to access WhatsApp customer service communication functionality with rockstar “Rethabile” on the keyboard. In a time where other companies are finding more and more ways to put technological barriers between humans, Afrihost makes it easier. Love.
