ngate Answered
(Translated by Google) IN APRIL 3466 Far Eastbank
Vusi Silango street
Alexandra
2090
(Original)
NA LEPULANE 3466 Far Eastbank
Vusi Silango street
Alexandra
2090
Lindsay Venn
Quick service with a polite, knowledgeable technician. Have been with Afrihost for many years and have never had an issue; from my first foray into the world of broadband with a 1Mb ADSL line until today with both fibre and LTE connections
Quartus “WeekDaySafaris”
Afrihost!
What can I say?
Support above and beyond!
I have been dealing with them since 2H 2018 when I joined them to host my website. I developed and set up my website myself. I mostly Googled what to do. When I got stuck their support people gave me advice. Not their job or responsibility! Yet they are there when help is needed.
Just this week, I got stuck setting up my email account on my new Laptop. Again! Not their responsibility, yet I have been helped!
I am on Afrihost fibre service as well for about 5 months now (2022). Had an Internet problem this morning which was not on their side. Yet, their support stuck with me, and helped me to get it sorted.
Judging by comments on social media, and from experience with my previous Internet service provider, I can only imagine the response from other service providers. "All is OK on our side sir". ie Sort out your own bloody problem.
Not with Afrihost!
Their support is what truly sets them apart from other service providers!
Kristen Allen
Absolutely incredible and fast service received when I need to setup my router as it wasn’t connecting to my devices. I was guided so clearly and patiently step by step! Highly recommend!
Gino Sansovini
As an IT Manager with many years of experience in the telecommunications field, I have dealt with numerous service providers across a wide range of services from all over the world. I can confidently say that my experience with Afrihost has been exceptional.
From Linux hosting to Air Mobile services, the quality and reliability of their offerings have consistently impressed me. Their customer service and after sale support are truly worldclass, even surpassing many international providers and easily standing alongside networks such as AT&T and T-Mobile.
Afrihosts technical department is particularly on "FIRE". I can always rely on their strong troubleshooting expertise and escalation procedures. They clearly take their service delivery seriously!!!!!
Please keep up this outstanding level of service and support. I will continue to support Afrihost with full confidence.
Kim Cordiglia
I have never had such GREAT SERVICE in SOUTH AFRICA in my life ... I cannot sing my praises enough for the effortless service I have received over the years from AFRIHOST!!
From cell packages to fibre to email.
Whenever you contact them with a query they are super efficient and fast to help resolve any question.
The app is no nonsense and so easy to use. It has been designed to function with no unnecessary and-ons and annoying bits and ads.
What they offer is 100% correct to what is described.
Afrihost deliver quickly and surpass delivery times stated.
The Accounts department is smooth and effortless.
I HIGHLY RECOMMEND AFRIHOST to all my family and friends and they have the same super service.
