Shannon Lambrechts
Signed up to Afrihost from another ISP and wow what a difference! Their level of service is incredible. The WhatsApp chat feature is a one stop inquiry shop for all issues from technical to billing. No more emails bouncing from one department to the next or being on the phone for hours. Internet access and speed is great, no issues at all. Very very very happy I made the switch. My only regret is not joining them sooner.
Quick Madalane
Afrihost is a second away of solving your internet issues, it’s been years with them I have never encountered a problem they couldn’t resolve in a space of a minute. I like their services is the best. One comment please allow other debit dates not only end of the month
Widad Edwards
Consultant was so helpful and very knowledgeable and friendly too.
Everything was explained to me in detail where I was able to understand.
I am definitely happy with the service from Afrihost
Well done team Afrihost keep up the excellent customer service support
Neo Neobontle
It was tough and bad service but God sent Tebogo who helped me through everything, because it been weeks talking with others on Whatsapp but no help until Tebogo rescue my pain and being patient with me until Tebogo resolved my issues ,we like to have people like tebogo, Tebogo got Big heart,love, dedication and passionate on what he/she is doing,Well done Tebogo all credit goes to you 100%,,❤️ after Tebogo I m very happy, THANK TO YOU TEBOGO, ALL THE BEST WITH UR WORK 💐
Fernando Colaco
I'm a website developer and today I had some problems with the setting up a new website, I could not The account details that usually is sent to me through e-mail did not arrive when after 4 calls and talking to 4 different people still no results forthcoming I then talked to a lady named Nokuthula and this was a total disgrace as she did not know what were account details I was looking for When told that I was looking for User and password she simply ignored me. My frustration is now immense but by hook or crook I managed to get the necessary user and password the site was eventually up but it can not be seen on phones I was told but another person that they had to tweak something on the server, but I must write an email for them to do that I sent email and 2 hour later I still have no joy. Being a customer with AFRIHOST for the last 16 years this is no way to treat a customer. PURE JOY, NO SIR you are not. Shame on all of you for not being professional and caring.
Marius Motionless
Customer care has always been good and they still uphold today. Would be a shame to hear if someone have struggled with Afrihost's customer care.