Yaya Rudo Online
As a former customer care manager , I am not easily impressed by friendliness , I look out for knowledge. I have been impressed by how knowledgeable Ricky from the chat was .
Andile Khumalo
😭 I love you guys.
This is first world customer service delivered with human compassion and a genuine desire to assist the client.
I'd run around their head quarters high-fiving and hugging the staff because they try harder.
Other telecommunications companies might think to take a note from their business model, cough cough Telkom...😑
Christina Sithole
I Love how quick and fast they are with their reactivations or reconnections, as long as your router hasn't been damaged or there's no LOS light flashing red as soon as you make your payment they get you reconnected immediately. Their WhatsApp customer service is very nice they respond to you fast and they transfer you to an agent within 3 minutes.
Nico Schultz
I was struggling to upload my proof of address for 4days at least 2hrs a day, on the App, ClientZone, W/App and many E-mails.
I was starting to get very annoyed and frustrated and contemplating to cancel the whole package.
Up-and-Till today (29th Dec "22) via W/App, Musa Khumalo helped me, what a pleasure, my problem was sorted, Musa was persistent to sort my problem and did not give in to my sometimes sarcastic arrogant remarks.
Thank You Musa Khumalo...Viva Musa...Musa for PRESIDENT...👍🏻💪🏻👊🏻🤟🏻
Ludwig Beckmann
(Translated by Google) When you experience a problem that is extremely rare, Afrihost helps you lightning fast. Afrihost's technical experience is very good which is extremely important. Afrihost is always very friendly and communication is extremely easy. Afrihost definitely cares which means a lot to me. Thank you for your excellent service in a country where things are no longer as good as they could be.
(Original)
Wanneer Jy n probleem ervaar wat bitter min is, help Afrihost mens blitsig vinnig. Afrihost se tegniese ondervinding is baie goed wat uiters belangrik is. Afrihost is altyd baie vriendelik en komminikasie is uiters maklik. Afrihost gee beslus om wat baie beten vir my. Dankie vir Julle uitstekende diens in n land waar dinge nie meer so goed is as wat dit kan wees nie.
lf hans
They are the best at response time and solutions. Highly recommend them. Best internet service provider experience I've had. No waiting for hours on a call or days for an email to be responded to. Quick and efficient. I ordwred my line yeatetday evening and got it all setup this morning. I had a hiccup and once I called was resolved within less than 5min. Thank you making your service so seemingless