They all agree. Afrihost is the best

Andisiwe Manzana

The WhatsApp assist feature for Afrihost is a great tool. I was able to be directed to an agent Arthur T within 5 minutes of logging my call. Arthur T then assisted me by asking the relevant questions to quickly understand my query. Upon investigation he was able to assist in getting my query escalated. Definitely loving the WhatsApp helpline especially because it’s available even on weekends.

Simon Radzuma

Afrihost has been the great solution to my world of connectivity. Internet connection 100%, hosting 100% and the support is on another level.i requested a call back at 7pm and Thomas called back in just under 2min and the cherry on top is that my issue was resolved. Thanks again

Elzaine Gerber

I was just assisted by a Consultant Lesley M, and he was the most helpful person and turned my negative experience into a positive end result. I was really happy with my service. Best service provider by far.

Carin de Kock

I've walked a long road with Afrihost, we've had our ups and downs. I must say that things are going very well these days. Support is fast and good. All has been going well for some time now and I am happy.

Tshepiso Motau

My experience with Afrihost was super. The agent , Kgothatso who helped me through WhatsApp,was more than willing to help. Thank you Afrihost for good customer service.

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.