Brett De Vere Plommer
Afrihost has been absolutely brilliant. Clear products, fair pricing, and support that actually knows what they’re doing. Setup was straightforward, and when I needed help, the response was quick and helpful,
no being passed around or spoken to like an idiot.
In an industry where service usually disappoints, Afrihost is a breath of fresh air. Reliable, professional, and genuinely easy to deal with.
From application to completion, everything was done online and completed in a matter of minutes. Highly recommended.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Chandre Davids
Celumusa was so patient and kind when assisting me thank u for ur friendlyness and for resolving the issue as soon as possible much appreciated
Leoni Perreira
The willingness of the staff to assist their customers, not forgetting the patience they have, always a pleasure working you Afrihost, Keep up the excellent service delivery!!!!
Verronique van Tonder
Really appreciate Sibusiso M. Thanks for your patience! Sibusiso & all your effort in sorting out my problem in the most professional & exceptional manner.
Wayne Siwela
My interaction with Andile was professional, respectful, and efficient. Communication was clear, prompt, and easy to follow, making the overall experience smooth and pleasant. Andile was responsive and helpful throughout the conversation, and I appreciate the positive and professional manner in which the interaction was handled
