Ruben Chetty
So far happy with the service. Placed the ordered yesterday around 11am and they were here this morning at 9.30 to install the Fibre line. Just waiting for the delivery of the router. My rating is subject to change depending now on the delivery and the connection.
Nadia Eloff
Fast and efficient at resolving my issue. Blessing was a great help and very informative and interactive.
Very happy with the service I received on several occasions from Afrihost
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
maria mallick
Excellent WhatsApp service they are so patient! We are so happy we moved to Afrihost! The either providers can learn a few things from Afrihost!
Garth Elliott
Ordered Afrihost fibre online only 6 days ago....and busy watching Netflix tonight!
Fast, efficient and professional service at a reasonable rate....Well Done Afrihost!
Happy that I took advice from another satified customer to go with Afrihost (and yes this unsolicited....just that good prompt service is not often encountered nowadays)
Terence Van Heerden
Afrihost is awesome!
Thanks very much for your patience and assistance.
You guys at Afrihost are a bunch of legends.
My opinion, the best service in the business and I will never change my ISP.