corne walkinshaw
Thank you for having us connected to our new Fibre line in only 7 days from the day we placed our oder. Thank you to all the very friendly and helpful agents on the Whatsapp service. Best servive. Also a special thanks to Telkom and Openserve for the quick efficient and friendly manner of installing our fibre line to our house.
Graham Scheepers
I have been dealing with Afrihost for many years, and have always found their products to be very comprehensive and competitive. The backup service has always been very good to excellent. I have never experienced poor service, either personally or technically.
Natalie Sutherland
I have been with Afrihost for nearly 10 years and have always had respectful, kind and helpful assistance. May Afrihost go from strength to strength
Willie van der Heever
I've really not had any issues with Afrihost. When there are outages, they manage to get it fixed fairly quickly. They give constant updates on fixes.
Their Whatsapp help is also very good. There has never been a time where they could not help me over Whatsapp to resolve my connection issues. All the staff have been kind so far.
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Madeleine De Beer
I spoke to Apelele, at Afrihost this morning, I have never encountered such friendly nature and people that can take a joke. This person helped me with everything I asked for, and actually I had a smile on my face. I can truly say, if this is how they treat you then there service should definitely be the same. I can surely recommend this service provider.. They are surely GREAT and Apelele, YOU RULE!
