Grant Hatherell
Afrihost is the best, Deals are way better than anyone else I have dealt with. The staff are soo helpful and it was so easy to complete my purchase. Thank You!!!
Doni Muller
Afihost is efficient and helps me as a small startup with no technical skills, get all my stuff sorted. I have had (mostly) wonderful experiences with their support staff. Just got off the line with Sasha P who was so professional and so effective in helping me. Thank you Sasha and thank you Afrihost!
Gédry Swanepoel
One of a small handful of IPv6 providers and it works. No issues or begging for details. I'm not a big fan of using bots, but I get to a real agent that has never failed to be polite or understanding.
Thank you
Jehiel Jacob
Great, rapid response. Love the multitude of support platforms available. Great service thank you!
Would like to personally thank Regina.G for the excellent assistance via WhatsApp.
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Trystan Wragg
It has been an absolute pleasure dealing with Afrihost. I initially applied for fibre through Telkom, but after waiting 10 working days with no feedback, I called them only to be told, quite rudely, that there had been an error and I would need to wait a further 7 working days for it to be resolved.
I then applied online through Afrihost, and just 3 days later I had WiFi installed and running. Throughout the process, the Afrihost team kept me updated regularly and responded to my queries almost immediately. Every interaction was friendly and professional, and it was clear that they genuinely value their customers.
I cannot recommend Afrihost highly enough. I am incredibly impressed with the level of service I received.
