Gavin Carter
I am a new customer to Afrihost and would like to commend them on their service, their pricing is good, the packages flexible and their customer service is excellent. I have had a number of queries setting up my site and account and all have been dealt with promptly and professionally.
Jen Mostert
Always a pleasure to deal with the team from Afrihost. My problem was resolved quickly and with minimum fuss and bother. Thank you Afrihost.
Blessing Chizema
Afrihost is the best thing that has ever happened in my life…just like everybody else, i have my plate full of life’s challenges, at least home internet is not one of them!
Shafeeqah Khan
My experience with Afrihost has been amazing, the agents are kind understand your issue and tries to help to the best of their ability. Unfortunately Openserve makes their jobs a bit harder... Amazing team @ Afrihost: Sfiso M, Siphamandla N, Siphiwe M.
I've dealt with these 3 agents and they clearly show that Afrihost is a top notch company.
@ Management well done on having these amazing agents, I'm sure the company is overrun with top staff.
Keep it up and THANK YOU all for an amazing service....Can someone put some flames under Openserve's behinds so my fibre can be up and running..... It's now 16days of waiting ugh
Thanks
Shafz
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Raldia Hendricks
My query was sorted in such a professional manner. The agent was so helpful and stayed on line with me till I was satisfied that all was well. Thank you so much. The what's app line is such a breathe of fresh air, no waiting for someone to respond to an email, in 2 to 4 days.
