Clint Adams
Exceptional service I recently received from Blessing M. I had the pleasure of interacting with him regarding an issue I was experiencing⁶⁶, and I must say I was thoroughly impressed by the level of professionalism and efficiency displayed throughout the process.
From the moment I reached out for assistance, I was promptly addressed and provided with immediate support to help resolve my issue. The responsiveness and attentiveness demonstrated by Blessing M truly exceeded my expectations. Not only was my problem resolved swiftly, but the assistance I received was delivered with a high level of expertise and care.
I believe that outstanding customer service should be recognized and celebrated, and I want to commend Blessing for his dedication to ensuring customer satisfaction. It is clear that he values his customers and goes above and beyond to deliver top-notch service.
Thank you once again for the excellent support I received. I am truly grateful for the positive experience and look forward to continuing my relationship with your company.
Quartus “WeekDaySafaris”
Afrihost!
What can I say?
Support above and beyond!
I have been dealing with them since 2H 2018 when I joined them to host my website. I developed and set up my website myself. I mostly Googled what to do. When I got stuck their support people gave me advice. Not their job or responsibility! Yet they are there when help is needed.
Just this week, I got stuck setting up my email account on my new Laptop. Again! Not their responsibility, yet I have been helped!
I am on Afrihost fibre service as well for about 5 months now (2022). Had an Internet problem this morning which was not on their side. Yet, their support stuck with me, and helped me to get it sorted.
Judging by comments on social media, and from experience with my previous Internet service provider, I can only imagine the response from other service providers. "All is OK on our side sir". ie Sort out your own bloody problem.
Not with Afrihost!
Their support is what truly sets them apart from other service providers!
Jessica Jooste
Been with Afrihost for years. Never had any issues. Quick response and assist times. Minimum to no downtown. Thanks Afrihost for being a trustworthy service provider!
Lloyd Potts
Top-class service! I'd highly recommend them if you're shopping around for an internet service provider. I've been with them for 4 years and won't go anywhere else.
Pieter Stols
Always such a pleasure dealing with Afrihost and it`s staff. Minimal issues always resolved within a few minutes via WhatsApp, no need to even call them. Thank you Sasha, Gershom M, Kamohelo M and Thabisi D. 4 Times I have WhatsApped Afrihost, you 4 helped on those occations, and everytime my query was resolved effortlessly.
nthabiseng mokoena
Glen M was extremely professional, patient, and helpful throughout our WhatsApp interaction. He listened carefully to my questions and concerns, and provided clear and thorough responses. Glen's demeanor was friendly and reassuring, which made the process smooth and stress-free.
I was very impressed by Glen's product knowledge and his ability to explain things in an easy-to-understand way. He took the time to ensure I had all the information I needed and did not rush me at any point.
Overall, the service I received from Glen was exceptional. He is a credit to your company and I would highly recommend him to others. Please pass along my sincere thanks for his outstanding customer service.
