They all agree. Afrihost is the best

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

Tula Raphala

AfriHost is great. I've never had any issues with them and everything works as expected. I recommend them to anyone looking for quality hosting

Nathania Lambert

Put in the extra effort to make me happy with the service that usually doesn't happen when clients have an issue as unique as mine. glad alternatives were mentioned and how to do it was great experience received by afrihost

nivin stevens

I recently signed up with Afrihost, and I mostly used WhatsApp to communicate. All those who responded, did so promptly and helped me every step of the way. They were friendly and helpful. I would gladly recommend anyone who would like Afrihost to be there hosting provider. Fast and efficient. My independent input as a new client.

Mpho Nomnga

Every single consultant I interact with gives the same excellent customer service. They are super patient,friendly and make sure that your issues are all resolved leaving no lose end. I've been using Afrihost's services for a number of years and they are consistent.

Onkgopotse Baloi

I have a domain plan with Afrihost. I wouldn’t change to other domain brands, for example the international ones, because of the excellent support I get from Clientzone in Afrihost. I can’t wait to upgrade plans with them on this journey I’m on.