Henry Wessels
They are very nice to work with, they get the job done while still being polite and respectful to the clients requirements and timeline. I think that they are the perfect image of how a business should treat their clients
Dawn Clark
Leticia was an outstanding help with all my queries and solved them effectively and efficiently. Thank you !!! Well done AfriHost on an excellent helpful employee… she made my day!
Nikita Koulandris
I absolutely love Afrihost! I would highly recommend them to anyone who wants hassle free internet. I have been with them for 5 years and have never had an issue! Keep it up guys!
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Benjamin Maimba
I don't know what to say about Bryce, its like he was seating in my brains and understanding me to the core. His service is world-class, the level of articulations of client problems is outstanding and he even suggest solutions that clients did not even think about, meaning he has a 360 understanding or products, solutions. His problems solving skills is what amazed me, and within minutes we solved a problem that i thought was a huge one. The big attributes that he has are: Willingness to help not just because he is working, but his desire to connect and help clients and the Love for his work/job, Patience, Diligence, Great Customer Support.
I can literally spend the whole day expressing the experience i felt as a customer, but there is something about him that words cannot explain.
Kudos to Bryce, and Keep up the excellent work. Continue to touch more clients with this Golden Touch.
Samukelisiwe Lembede_ZA
Very impressed with this company - there is clear respect and commitment to delivering exceptional service, from the setting up of profiles, to the delivery of devices and beyond - will be using your services for a long time!
