Nandi Mamabolo
I'm really happy with the service I get from Afrihost. Have been using them for about 8 years now and would recommend them to anyone. I specifically like how user-friendly their platform is and also how there's always someone to assist when I'm stuck
Wendy Kretschmann
I have been using Afrihost for a number of years (Fibre via Frogfoot) and have now added Airmobile to the mix. Any issues / queries are resolved efficiently via a dedicated WhatsApp chat with a real person (lol) and not a bot. The only problem I have is that if there is an issue after hours, on weekends or public holidays then one can't get the problem resolved until normal working hours resume. Though I must say this has happened few and far between and is sometimes resolved before the need to contact them. I still rate them 5 stars though.
Francois Ferns
Just want to know if anyone could advise. Is it protocol to get billed for a service before Afrihost router got delivered?
Pro rata amount was deducted from bank but it is unclear how long will I actually have to wait for delivery. So you have already paid for a service that you don't have.
Constintinah Abelse
No issues and always connected if you are going to be offline because of maintenance they will let you know in advance. Also very helpful helpdesk.
Hetta Botes
So pleased with the amazing fast service from Afrihost. I am not regretting choosing them for 1 sec. Their service is quick and easy and their support is top notch to install. The fibre itself is just a dream. Geraldo who assisted me was the best customer service guide ever. He had so much patience with me and his thinking, solving skills, and response is solid speedy. Geraldo you are the MAN!!!! Afrihost, you guys are amazing.
Lelanie Koekemoer
Afrihost has above and beyond exceeded our expectations. We had a major issue with the previous tenant of our unit not wanting to cancel his line and thus blocked our "installation". After 3 days of speaking to the wrong people, I contacted Afrihost directly. By the time they received my call I was sobbing on the phone and the one consultant stayed on the line with me for FORTY FIVE MINUTES exploring EVERY possible option he could. After he couldnt help (where HE almost started crying) he transferred me to another agent who again did everythign in HIS power to assist. Once they realised there was a webiste issue, they sorted it out within 12 hours tops and I was able to process my sale. A manager phoned me directly just to update me on the progress - they promised me a 24 -48 hour response to activate everything and it was done, agai, within 12 hours. My router would be ready for collection 3-5 days after activation, it was available IMMEDIATLEY after activation. I enjoyed working with them tremendously and they definitely earned a lifelong client. Thank you Afrihost - You guys are AWESOME!!
