Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
Charmaine Rossouw
We have been with Afrihost for quite a few years now and we have always had awesome service from them. Billing, installing, delivering, customer service etc is always 👍🏻
Clinton Absolom
I love dealing with Afrihost. Their products and services are competitively priced and their support agents are friendly and willing to resolve any issues. Little to no delay when dealing with support over WhatsApp. It's a thumbs up from me.
Riaan Lewis
Had no internet since last night 23 november 202. Did everything and nothing worked. Then this morning i went on to the whatsapp chat with afrihost and they connected me with Thabiso D. And you would this that a chat is going to take forever but not with afrihost and Thabiso. I was helped so quickly that im thinking now why did i stress the whole night if theres a Thabiso D at Afrihost. Thanks for the excellent experience. This was awesome.
Lorato
I have been with Afrihost since 2021, their customer service has been top notch and that’s why keeps me with them, they communicate if there are network issues and it’s highly unlikely that you struggle with network outages. Keep being the best service provider 🙏🏽
Neo Makopo
I’m always in the loop with problems which there is hardly any for me. The staffs professionalism is exceptional even through digital platforms well done!