FourZero Digital
The best hosting companny inSouth Africa right now, their customer services actually works, they respond instantly both on whatsapp and email. their whatsapp response is actually humans not others whom you waste time with a badly programmed robot. Afrihost actually go allthe way I have realised that every ticket is actually pinned as high priority which makes things even more powerful dealing with them.
Lyne Basson
AFRIHOST provides a great and efficient service especially their "live chats". Quick and efficient system. Always respond with accurate replies.
Cynthia Du Plessis
The service from Afrihost is absolutely amazing with very efficient and friendly consultants.
Nokwanda was a superstar and assisted me immediately.
I promote Afrihost to everyone wherever I go, as they are the best fibre provider and deserve all the credit they get. πππππ
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Jackie Letsatsi
Afrihost Whatsapp was amazing. Pitsetsi was very helpful and professional. He understood my query and resolved it speedily. He answered every question and explained what I need to do. I'm happy with the great service.
Martie van Blerk
Always have to interact with them. Easy, quick and sufficient service. I've been with Afrihost for a couple of years and always recommended them to family, friends and strangers on Facebook. Excellent service