They all agree. Afrihost is the best

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

Nathania Lambert

Put in the extra effort to make me happy with the service that usually doesn't happen when clients have an issue as unique as mine. glad alternatives were mentioned and how to do it was great experience received by afrihost

nash man

Afrihost is the best hosting am over 3 years now using this hosting...they respond fast and give us excellent communication... you are the best guys Thank you

Douglas Bray

Getting better every day. I have been with Afrihost for over 12 Years. The support or help service seems to be more focused toward beginners and new clients and there are a few too many processes to have to navigate through before you can get to experienced support staff (from a Reseller or experienced user Perspective) but as I say, getting better every day.

Nadia brits

I will never in a million years move to any other service provider, their support staff is of the highest quality! And the WhatsApp chat service is impeccable.

Rapelang Mashiane

If u looking for affordable yet all in one package , join Afrihost .... you get almost everything under R300 whereas from other hosting companies you pay over R1700 . Portia from live chat support was wonderful...she deserves 10 stars