They all agree. Afrihost is the best

Simon Bennett

When you are faced with the prospect of trying to resolve an issue over WhatsApp, you already start to feel frustrated, but this was an absolute pleasure, thank you Palesa for the awesome and friendly help.

Imraan Kippie

Their agents are always professional and always willing to help. They are very knowledgeable and passionate!! I always leave their chat with being assisted. Well done!! I have a personal account with them and a business account with them and they are just amazing, which is an understatement! They even went at for as getting my 2 months worth of coding code back which I thought I lost, (my own fault, I deleted it by accident) hassle free. Now that I call exceptional customer service!

Candice Barnard

I was assisted by Lethukuthula. I didn't know half of what I was being asked to do, but he/she took the time to send me screenshots of what they were referencing making the process of my troubleshooting easier. As he/she couldn't assist me, in finding what the problem with my line is, not only die he/she escalate my problem, but also informed it as a priority as I explained I work from home and need my line without issues as I have to log into a Vietnam server to do my work. Our whole chat took an hour to get through with all the screenshots and him/her waiting for me patiently, I never once felt like I was dumb for not understanding the process. He/She is the perfect example of how Customer Care agents should treat EVERYONE. With Patience, respect, kindness, and a friendly demeaner.

Calbie Creative

Afrihost service is really tops. Love how they're available on WhatsApp and are quick to respond and helpful. They have never given me any good reason to consider any other provider and they just keep up the good work. Awesome.

Sonina Digital

Honestly, Afrihost is the best there is. I've never used any other hosting company and not planning to either because their service is effective and offers great value for money. My most favourite thing about their whole service structure is the support. I love that it's easily accessible, exists in different channels, prompt and highly responsive. Thank you.

Rethabile NM (Thabie)

A special thank you to Jan at Afrihost for his exceptional support throughout this process. There were moments when I was ready to cancel due to the delays, but he gave me confidence that the matter was being taken seriously as a result there were people from Vuma who came on Saturday to fix the issue. His professionalism, patience, and dedication to customer service truly stood out. While the overall process was frustrating, Jan’s efforts made a significant difference. Afrihost is fortunate to have an agent like him. Thank you, Jan