Shirley Edwards
Every time I have had a problem afrihost has helped. One time when I first got fibre and had to reset my router I got so fraustrated with my computer I told the chap from afrihost I will get someone else the next day to help me. The chap said to me my dear you will stay on the line with me and we will get it right together. We were on line from 4pm till just after 7pm when we got the router working and my computer connected. That is what I call dedication . Well done and thank you Afri host.
Lelanie Potgieter
I had an excellent experience with Ayanda from Afrihost’s WhatsApp support. From the moment the conversation started, she was professional, patient, and genuinely committed to helping me resolve my issue.
What stood out the most was her clear communication and efficiency. She explained everything in a way that was easy to understand, kept me updated throughout the process, and made sure I was completely satisfied before ending the chat. It’s rare to come across support that feels both fast and personal, but Ayanda managed to deliver both.
Her positive attitude and willingness to go the extra mile truly reflect the high standard of service Afrihost aims to provide. She turned what could have been a frustrating situation into a smooth and stress-free experience.
Thank you, Ayanda, for your outstanding support — it is greatly appreciated!
Christopher Boucher
Best ISP out there. I was with them back in 2013. Move MTN some other ISP as well but never ever got the service like Afrihost.... Solved a problem in an hour that other ISPs could not solve in a week. Really happy
Louise Bezuidenhout
I would like to extend my heartfelt gratitude to Itumeleng M at Afrihost. Words cannot truly capture how appreciative I am of your kindness, professionalism, and unwavering dedication to assisting me. It's incredibly rare to encounter a service agent who genuinely cares and goes above and beyond, and you certainly exceeded my expectations.
I believe service like yours comes from a true passion for helping others, not just a job. As a former service advisor myself, I can recognize excellent customer care when I see it. You took the time to ensure I fully understood the process, and I am deeply grateful for your efforts.
Afrihost is fortunate to have someone with your exceptional customer service skills, and I sincerely hope your hard work and dedication are recognized and rewarded. Thank you once again for your outstanding service!
Lizette Norris
Doesn't matter what time of the day it is - Afrihost is there to assist - I had late night problems and they still called back - the WhatsApp service is brilliant - quick and easy!
I have had nothing but great service from Afrihost in the 3 years i have been with them!
Thanks Afrihost and keep up your GREAT CUSTOMER SERVICE!!!
Ilana Smidt
We have been clients of Afrihost for years, hosting our websites and recently started using them for our fibre hosting too. They make contacting them so convenient through whatsapp and always able to resolve the problem in a timeously manner. I also appreciate that if I am not sure what to do when it comes to my fibre that they are not condescending or patronizing. Really good service. Keep it up!
