WIN AirMobile
for a year.^*

Matt Williams

Customer support is definitely a major priority for Afrihost. The agents I have dealt with over the course of the past two weeks have been amazing at trying to sort us out. Unfortunately there are other ISPs out there who want to watch the world burn. Thank you Musa, Tutu and anyone else I've dealt with recently for letting me vent.

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

Delmane Boshoff

I am greatly impressed by the service I received from your help desk and the agent Morris D who handled my query. Even though I am NOT a client of Afrihost currently, he still went above and beyond to assist me with the matter I contacted him about. Morris, you sir, are what customer service should be. Thank you.

Kirsty Marshall

Love using afrihost for my website domains. Service is incredible. WhatsApp support is with a real person. And not automated as many others. Thank you for incredible fast service

Yolande Duplessis

I have had no problems with Afrihost! Their packages are very reasonable. Their service is excellent and prompt. In case of system support, they stay with you until the problem is resolved. I can honestly recommend them.

Mackiez

Afrihost WhatsApp service was previously extremely slow and not worth the wait, but they seem to have upped their game, and Richard gave me some excellent service. Overall, Afrihost is the best.