Helga Sergel
I have been with Afrihost since 2018 and I couldn't be happier. Always have internet and very helpful and professional when I've phoned them, for whatever reason. Would definitely recommend them
Nathaniel / Nats
I had a problem with intermittent connection and speed, and when I contacted Afrihost and see I need to communicate via WhatsApp I thought this is going to be a disaster l, but it was totally the opposite, sufficient and they solved my problem without any headaches Athzr was the technical person that dealt with my problem and a big thumbs up to him, really friendly and he does not let you feel like an idiot seeing that not all of us is IT guru's, some of us is still a bit BC. Big thumbs up for Afrihost I would recommend them as a service provider any day. Good products, well priced and awesome service and support. Support is from 07:00 to 20:00. Really a convenient company to do business with.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
guido ivaan visser
Afrihost has still kept to their word by providing services and support as well as after sales support to their clients. Keep up the good work!!!
June Okkers
It's not often one finds service where good quality is combined with friendliness and that is what my experience was with Afrihost. They are fast, effective and friendly. it's like you dealing with an old friend.
Zanele Zwane
I was able to purchase my business domain and set up my emails quickly with the a great assist via whatsapp. I am all set up and ready to go.
Thank you Afrihost and the team
