Gundo Thabelo
Afrihost unlike most ISP they have made it easy to receive otps via whatsapp meaning even if your like me mostly outside SA you can still activate most basic actions to resolve issues, also whatsapp chat makes it easier when talking to client care, we are able to send small videos and pictures of our problems, for better understanding. Responses are given in timely manner.
neil van Asselt
I was an mweb customer. Incredible wait times to get a chat going, and then supa slow chat responses.
I looked at webafrica ... Didn't like the R1000 termination fee.
I tried Axxess,... Incredibly slow and long waits to get to a service agent, who was servicing multiple people at the same time. A conversation that should take 3 minutes taking 15 , at the time when I was trying to give them money.
Afrihost worlds apart. Used the whattsapp tool and was in contact with a focused representative almost immediately. Got the fiber deal I wanted and am sorted.
Goodbye mweb, hello happy days.
bertha hurling
Outstanding Support Experience! ⭐⭐⭐⭐⭐
I recently encountered a technical issue with my connection, and the support I received from Afrihost was nothing short of exceptional. Not only was their response swift, but the professionalism demonstrated by their support team truly impressed me. They were knowledgeable, patient, and went above and beyond to resolve my issue promptly. I highly recommend Afrihost to anyone in need of reliable internet service coupled with top-notch customer support. Thank you, Afrihost, for your outstanding service!
Nicolaas Prinsloo
I had the pleasure of receiving assistance from Lindiwe, and I must say her expertise, patience, and professionalism were truly impressive. My fibre line had multiple issues — more than usual — yet she handled each one calmly and efficiently over the phone.
Lindiwe resolved every problem quickly, with clear explanations and genuine respect throughout the entire process. It’s rare to come across someone so knowledgeable and dedicated to ensuring everything works perfectly. Her excellent service turned what could have been a frustrating situation into a smooth and hassle-free experience.
Thank you, Lindiwe, for going the extra mile and for making sure my connection is up and running better than ever. Your help is greatly appreciated!
P.S.
I truly wish we, as South Africans, could learn to appreciate and uplift one another more — not be divided by the elites who keep us apart along racial lines. Despite all the struggles we face as a nation, the true spirit and kindness of our people always shine through.
I have lived in the USA since 2008, and yet my heart remains tied to the resilience and warmth I see in everyday South Africans. It reminds me that no matter how tough things get, our shared humanity and compassion for each other are what make us strong. May we never lose that, and may we always find ways to stand together, beyond the divisions others try to create.
mark koff
First class service. Reabetswe was very professional and helped me until the issue was resolved. It was a pleasure being on the line with you
Vivienne Keytel
Afrihost and the support center personnel are remarkable. Afrihost is not only efficient and effective but also pro-active. So glad I switched! Thank you!
