Keri du Raan
I’ve always received great support. Fiber to home connected with fantastic uptime and mobile data rates cannot be beat - and you get 1GB free each month, no contract, all on prepaid. It’s the way to go. So happy a tech savvy friend recommended them years ago. I also manage our business phones via the app which is easy to navigate.
Christiaan Lensly
I have been a customer now for 8 years and the one thing that Afrihost has always excelled at is Customer Support. Always have and will continue to recommend to everyone.
ayesha Over
Thank you so much. I really appreciate. Keep me in your prayers and I will thank God for the Perfect service from the beautiful soul Linkokuhle in Jesus name Amen 🌸🙏🏼
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Yasaar Raffie
Most awesome customer service experience. Agents are friendly and always ready to go the extra mile. Had a top notch agent today Ricky S, he was absolutely a real star. Friendly and fast in resolving my Fibre activation.
Well done Afrihost on awesome customer service experience... Keep up the good excellent work
Mellissa Kyd
Had assistance from Mfanelo via WhatsApp this morning, very professional prompt, efficient and patient. My issues was resolved in no time.
Thank you for your excellent service Mfanelo