HG Gerber
Exceptional Service, Year After Year
I’ve been using AfriHost for many years, both for business and personal purposes, and I can honestly say I’ve never had a single bad experience. From the quality of their products to their outstanding customer service, AfriHost has consistently exceeded my expectations.
In an industry where issues can often arise, AfriHost has proven to be almost flawless. Whenever I’ve needed assistance, their support team has been quick, knowledgeable, and genuinely helpful. It’s rare to find a company where everything, from account management to service delivery, runs this smoothly.
On top of all that, their pricing is very reasonable for the level of service they provide. I highly recommend AfriHost to anyone looking for reliable and well-priced hosting and internet services. It’s been a fantastic experience, and I will continue to be a loyal customer for years to come.
Nicosia Nicosia
I recently had the pleasure of being assisted by Onndwela M from Afrihost, and I must say the service was nothing short of excellent. From start to finish, Onndwela handled my query with professionalism, patience, and genuine care. Every step was explained clearly, and I felt valued as a customer throughout the interaction.
It’s rare to come across someone who combines efficiency with such a personable approach, but Onndwela did exactly that. I would confidently rate the service a 10 out of 10. Afrihost should be proud to have such a dedicated team member representing them.
Thank you, Onndwela, for turning what could have been a stressful situation into a smooth and positive experience.
Jason Moodley
Good quality service. I had an issue with my line, but The whatsapp option to raise issues is awesome. Feedback is provided very quickly and my issues resolved within less than 15 minutes. No issues from my side. Rarely do we have internet issues or experience long periods of downtime.
N. Motloung
I have been with afrihost for more than 3-years now. Today I received the best service.
Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had
numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion.
Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software
and Khanyisile was still keeping the whatsapp chat session active, talk about relentless.
We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company).
Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M!
I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.
Karabo Baloyi
Great hosting company. Their Customer service is very efficient. I was assisted by a lady, Khanyisile, when I had issues with my website. She turned me into a tech guru over a simple whatsapp chat. Super super great service.
Tye Pie
I've been with afrihost for I think 8 years now.
Today was the first time I encountered an outage that meant actual loss of service for more than an hour, and they were quick to assist me when I needed it.
The problem still exists at the time of writing this, but they did reassure me that their engineers are actively working on restoring the service.
They haven't failed me yet, so I trust them when they say service will be restored ASAP.
