For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Sanele Gumbi
Afrihost has been my unwavering digital ally since 2015, consistently delivering unparalleled excellence. Their service is nothing short of magnificent, radiating reliability, speed, and unwavering commitment. With Afrihost, my online journey has been nothing but spectacular, a symphony of sublime connectivity and top-tier support. They're the paragon of customer-centricity, embodying a resplendent dedication to user satisfaction. In a world of service providers, Afrihost stands as the titan of brilliance, a testament to their enduring prowess.
Nicholus Tshukudu
Very quick, everything including install and activation was completed in less than 5 days. Great service, team is swift and professional. Way better service and experience than my previous service provider.
Africa Anew
Very helpful whatsapp line. Their service charges what they say they will with no nasty hidden costs that I have found with other prominent south african web hosting services.
Anneli Nel
Afrishost has great after care service delivery and I've only experienced down time twoce since I've been with them. They are always ready to assist and the new Watsapp chat service is a great add on to their service delivery!
Lizette von Brandis
Amazing, I got from registering to delivery from Thursday afternoon to Monday, if it wasn't for the weekend I probably would have got it sooner. You RICA with them and everything is activated as soon as you open your package, just plug in, enter your password and you good to go. Signal is awesome as well. They are always happy to help on the whatsapp channel. I have not battled once to get hold of anyone. Well done to Afrihost team.