Shafeeqah Khan
My experience with Afrihost has been amazing, the agents are kind understand your issue and tries to help to the best of their ability. Unfortunately Openserve makes their jobs a bit harder... Amazing team @ Afrihost: Sfiso M, Siphamandla N, Siphiwe M.
I've dealt with these 3 agents and they clearly show that Afrihost is a top notch company.
@ Management well done on having these amazing agents, I'm sure the company is overrun with top staff.
Keep it up and THANK YOU all for an amazing service....Can someone put some flames under Openserve's behinds so my fibre can be up and running..... It's now 16days of waiting ugh
Thanks
Shafz
Nithesh Chathargoon
I've used AfriHost for the first time and I have to say their service is absolutely brilliant! Their WhatsApp chat service is amazing.. a wonderful staff member was able to assist me on a Sunday morning to get me set up and answer my questions.. its very rare to receive service like this.. thanks AfriHost!
Flash Dee Aka
Best experience,never had any problem the agents are always there for me,they understand my situation and they are there for me,besides all that Afrihost is the best,honestly I don’t know why you aren’t with them
Charlotte Penberthy
My SIM card wasn't working, we ran through the diagnostics and although we couldn't resolve the problem, the operator didn't hesitate to escalate to their critical department. It's really a pleasure when you are treated with promptness. Well done on training your operators really well!!!
Mandy Cato
Outstanding Service from Afrihost and Vumatel!
I want to express my sincere appreciation for the excellent service I received from both Afrihost and Vumatel today.
A special thank you to Ricky S from Afrihost, who assisted my husband via the WhatsApp customer service portal. I work online with an international company, so resolving the issue urgently was critical. Ricky went above and beyond to ensure everything was handled swiftly and professionally — his dedication and effort truly made all the difference.
I'd also like to commend Thabang and Gift, the technicians from Vumatel, who arrived to sort out the issue. They were friendly, efficient, and incredibly tidy in their work. The problem was resolved quickly, and with zero hassle.
Thank you all for a job exceptionally well done — it’s reassuring to know that such great customer service still exists!
Jay Hlatswayo
I was once a customer of Afrihost for a number of years when I purchased my first property and all those years of having them as an ISP were splendid. I then went onto a different fibre provider because Afrihost wasn't available as a fibre ISP in that area. Now that I've moved to a new loaction, my first thought was to contact Afrihost for internet connectivity. And oh boy, they sure kept to their standard of excellent customer service I experienced all those years ago. Thank you for keeping the culture of excellence after all these years of the companies growth and success. Well done! Afrihost is the blueprint of ISP excellence in South Africa 🇿🇦.
