They all agree. Afrihost is the best

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

Alan Simons

The best internet provider ever. Since been with Afrihost which is a good few years now have never yet had any issues with them. Keep up the great services and good work. I highly recommend Afrihost to anybody wanting hassle free internet. Thanks Afrihost for your great service provided.

Josia Engelbrecht

So far so good. Ordered my fibre on Tuesday. All was up and running on Friday. Their service is a refreshing uplifting hope for customer service in South Africa. They make use of latest technologies and processes. Only criticism would be to have a status update on each step, to remind one what is next and what is to be done, but their response time on enquiring is fast and on the ball. Lets hope the service standard are maintained in my new relationship with Afrihost and Octotel. Bye bye Telkom it has been awful. Hello super fast internet.

Joshua Lipshitz

Been with Adrihost for many many years and have had zero issues. Very well priced and efficient with thier packages. The airmobile service makes all the normal phone providers internet extremely expensive since you get so much more for so much less with afrihost.

Zee Rudy

I was very impressed with the chat service! The service was quick, efficient and the people I dealt with were professional, friendly and very helpful Great service Thank you

Riaan Collins (Rico4rmSA)

Since moving from MWEB I've had nothing but excellent service and uptime from Afrihost. I work from home and my connection is vital. Even when an issue comes up they help, even on weekends!