Support Details

Help via WhatsApp (beta)

Get your questions answered by our friendly support team directly on WhatsApp on your mobile or desktop.

WhatsApp Help (Beta)

Help via Website

We have a great support website with guides and troubleshooting, as well as a friendly online chat team.

Afrihost Answers

Help via Email

We provide clients with email and ticket based support, simply choose what works best for you and we'll resolve your issue as soon as possible.

Email us or Submit a Ticket

Help via Phone

Want to talk to someone over the Phone? No Problem! Please give us a call on 011 612 7200 and we will gladly assist you.

Mon-Fri 07:00-20:00

* Standard call rates.
Free Landline minutes do not apply

Afrihost T&Cs

Terms & Conditions

We dislike 'Terms and Conditions' as much as you do. Unfortunately they are a reality and a part of business, so we'll try and keep them as straightforward as possible.

The purpose of these terms is to protect both you and us. It's our best attempt to clear up any issues that may cause problems later. If you have any questions regarding these terms please email us at support@afrihost.com and we will clarify the situation for you!

We have tried to include everything that we think is appropriate here. Occasionally there are some things that we add to this page. Please be sure to visit this page on a regular basis if you wish to see the latest Terms and Conditions.

You will receive computer generated invoices for all services rendered by Afrihost. All computer generated invoices and credit notes will be sent to you via electronic means. All your computer generated invoices and credit notes are also available via the Billing section in your ClientZone.