Jacqueline Figg
I recieved the best service today from Afrihost i was enquiring about the esim its a over the air sim card where you can use data to make call instead of expensive air time i am pleased with this technology and very pleased with the fact i did not have to speak to a bot or AI i actually had a conversation with a human thank you Afrihost i recieved immediate and accurate response guys recommend Afrihost number in the country 👌👌👌👌👌👌👌.
Lgn Bnd
I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use.
Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer.
From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options.
With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping!
Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently.
Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client.
I’m also quite certain that I can speak for a large majority of my ward/area when I say this.
Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign.
Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.
Eleasha Armugga
I was so pleased with my interactions with Laurine from Afrihost this girl went over and above to ensure my issues was listened to and explained in detail how to check the reason why She shined on this chat and was calm answering all my questions well done Laurine Well done Afrihost this girl deserves a raise God bless her
Timothy Kuiper
Excellent experience - 2 years of uninterrupted high speed internet. Zero issues. Hard to believe but yes it’s true. Great client zone, easy payment, easy to cancel service when we moved.
