Rudolph Van Heerden

Kenneth assisted me and I must say, what a pleasant experience. From the start to the end, he ensured that the process is seamless and hassle free

Eileen Groenewald

When and I mean WHEN, there is a rate issue, support is absolutely brilliant. Quick and patient with a good understanding of the problem and how to resolve it.

Tanweer Samsodien

Been With Afrihost now for many years. While there are other ISP's that are cheaper out there, Afrihosts customer service is 2nd to none. These guys know what they doing. Always happy.

Sakie Baba

Very efficient, communicates timeously and provide a speedy service. I made my application on Monday, my router was delivered on Thursday and installation is underway. What a service.

Hilton Martin

Stellar Customer Care Experience with Afrihost During Fibre Outage - I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution. In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!

Molobe Constance Maleho

Afrihost is the best. Professional remote IT consultants, great value for money. The excellent service and patience from Ricky Sithole, made me feel like I had my own IT techician, just like in a big company set up.