Adrian Visagie

Been with Afrihost for years. I generally don't think of them as my connection just works. On the rare instance where I do need to reach out for help, they are always attentive, friendly, and provide very effective support.

Jacquie Marchand du Plessis

Afrihost is fantastic at solving any issues or answering questions. Awesome to be able to talk to a real person who listens and actually cares about helping me.

Karabo Mashiane

Great customer care service and from my experience so far, are very open and honest, especially if they are busy, it really puts ones mind at ease when the consultants communicate, and at least as a customer you know that you are not being ignored, but they will get back to you. A company that values teamwork with staff that is friendly. Thanks Afrihost. Never lose your spark!

Phemelo Motaung

Afrihost is honestly the best especially with their chat function, I love how helpful, patient and polite the agents were and the fact that they stayed with me to help resolve the matter, I would recommend them to anyone, because they don't waste time instead they make sure that your issue is well resolved in time all the time.

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

ludwig herb

Now going 4 months with Afrihost, not a minute of trouble. Neighbour's with other networks complain about being off line, we not once with Afrihost.