Powered by MTN - SA's Best Network
MyBroadband Q4 2021 results

FREE delivery
of SIM card or 5G router

Save up to R1 000 on hardware
or FREE with Unlimited Uncapped

4.6 Google Rating

50 916 people just like you rate Afrihost the best ISP in SA

Here's what our

say

Ambrose Cleophas
2 years ago

Application to complete Installation in less than 24 hours. LOS issued resolved in less than 10 minutes. Great to know that if things go wrong, it will be sorted, Quickly. Some would argue that it shouldn't have been down in the first place but these things happen. 👌

Lee Ganesh
1 year ago

Mr Jackson R was super helpful for my technically challenged mind, he assisted with screen shots and asking if I was coming right all the time. Awesome service. Thanks Jackson.

Armandt Roodt
1 year ago

I use Afrihost as my ISP as well as hosting for various projects. I have always received top notch service. They are not perfect (no system or service provider is), but they always manage to solve any issues in a timely manner..

Angela
2 months ago

The support that I received from Arthur Thabethe was so amazing. I am astonished by how proactive and helpful, positive and friendly he was. Thank you, Arthur, you are an asset to your company.

Ashuraa Jardien
1 year ago

Great connection, always updates you when there’s a glitch, no problems at all. WhatsApp helpline next level service. 10/10 for me 👌🏽

Frikkie Janse Van Vuuren
3 years ago

Always great service, have not had any issues or complaints regarding the provider. Agents are always efficient and does what is required "that is worth saying something considering call centres today in over all".

Kim Haynes
1 month ago

Super efficient service from Thulanie at afrihost. I find the WhatsApp chat services really excellent as you are instantly helped and not left hanging on a line endlessly. All has been logged with necessary providers etc. Painless for me which was great.

Busisiwe Deyi
3 years ago

Afrihost is really the best! No internet provider is as patient and accessible as them!! Their personale are trained to be patient and anticipate a customer’s frustrations that you end up feeling silly because ”of course Afrihost will solve your problem!!” Effective, efficient and responsive. Also thank you JACKSON!!! Super person and they worked with me over WhatsApp.

Franschesche Nel
3 years ago

We've had several services from Afrihost and I've never had any issues. Their after sale service is FANTASTIC! I will always try to take a service from them, because what they sell, is what you get!

Danie Hoffman
1 year ago

Afrihost has given me superb service over the last 2 years. Speed exceeds my expectations and the whatsapp assist line is absolutely the best service/query platform. Great Job Afrihost 👏🏼

Bridgette Willemse
2 years ago

Despite delays due to increased demand, the support agents were very helpful in getting me connected. They were highly recommended and didn't disappoint. Still happy with the service!

Nina Violet
8 months ago

So far so good! Easy and incredibly responsive. Within a week I was set up. Their email support is a bit iffy but whatsapp support is excellent.

Dave Chester
1 year ago

Afrihost are the customer service that MTN can't offer. It's such a shame that they rely on the MTN infrastructire which often lets the down. From Domain creation to Support, Website builders, Mobile Data plans and Airtime management, Afrihost are amazing !

Candice
10 months ago

Fast reliable service. Delivery of orders are usually within the hour and customer support is always helpful and efficient with a friendly attitude.

Jean-Pierre Meyer
3 years ago

Hands down the best service I have ever received! From the moment I placed my order until the configuration and everything was done, both Mkululi and Pitsetsi were super professional and helpful. I am very satisfied with the service I received and will highly recommend Afrihost to anyone.

Browse 5G packages

All Pure 5G data packages are uncapped.

Pure 5G may not be available in your area. Use our 5G Coverage Tool to check coverage in your area.

All Pure 5G packages

50Mbps
Uncapped data

R749.00pm

100Mbps
Uncapped data

R849.00pm

Unlimited
Uncapped data

R949.00pm

  • If you need a SIM Only
  • If you need a SIM + Device
You’ll need an approved device to
use with your Pure 5G SIM

Afrihost can only allow devices which have been network approved by MTN from a quality and reliability perspective. We have identified a range of devices which specifically suite a Fixed 5G offer.

Terms and conditions
Save up to R1000 on hardware
  • Save up to R1000 if you sign up for selected SIM + Device packages.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
FREE hardware with Unlimited Uncapped Pure 5G
  • Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
Delivery fee
  • SIM Only orders will be delivered FREE of charge.
  • SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.
Speed and latency
  • Speeds and latency are dependent on a variety of factors such as number of devices connected and signal strength. Average speeds remain device and coverage dependent.
  • The MTN (Pure 5G) Network averages up to 246Mbps.
Uncapped Thresholds and Throttling
  • All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.
Cancellation policy
  • SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.
  • SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

Is Pure 5G right for you?

Compare DSL and Fibre to Fixed 5G technology

Unlike ADSL or Fibre, there's no real installation required to get you up and running.
We ship everything to your door, pop in your SIM and voila!

DSL/Fibre
5G
No setup required
Move connection easily

Getting connected is as easy as pie

Getting connected is as easy as pie

01. Order Online
Use our 5G Coverage Tool to check if you have Pure 5G coverage in your area. Select your preferred package and sign up. Please remember that Credit Card payments clear immediately, while Debit Orders can take up to 5 days to clear.
02. RICA online
You can quickly and easily RICA your new Pure 5G SIM card via ClientZone. Once your RICA docs have been verified, your order will be placed. Delivery usually happens within 7 to 10 working days from payment clearance.
03. Plug and Play
Unlike ADSL or Fibre, there's no real installation to get you up and running. Simply insert your SIM, power up the modem and voila! You are all set and can start browsing!

4x ISP of the Year Winner

Most wins by an ISP

Awarded by MyBroadband

Top DSL/Fibre Winner

Gear of the year award

Awarded by Htxt.africa

3x IT Person of the Year Winner

Afrihost CEO Gian Visser

Awarded by MyBroadband

Why choose Afrihost

22 years of loving our clients and technology - Who better to trust with your internet?

DECADES of experience
Along the way we've grown from zero, won ISP of the Year multiple times and learnt the hard way how an ISP should be run.
No contracts, no paperwork
All packages are month to month. You can change your mind at any time. If you don't love us you can leave whenever you want.
We just do things better
We LOVE our clients. We LOVE technology. And we LOVE making things better. Better Speeds. Better Systems. Better Service.
Expansive 5G coverage
MTN's 5G network spans over most of South Africa's major centres and metropolitan areas, with coverage growing regularly.

Need Help?

Promotions

Save up to R1000 on hardware promotion

Save up to R1 000 on hardware if you sign up for selected SIM + Device packages. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

FREE hardware with Unlimited Uncapped Pure 5G promotion

Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

Is there a delivery fee?

SIM Only orders will be delivered FREE of charge.


SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.

Is there a cancellation policy?

SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

More about 5G

What is 5G?

5G is a new generation of mobile networking and offers vastly improved speeds and seamless performance. 5G is much faster than 4G (5G).

What speeds can I expect?

The MTN Network averages up to 246Mbps. Average speeds remain device and coverage dependent and are determined by the external environment around your home and where the router is situated in your home.

Can I use this 5G service anywhere?

The Fixed 5G service is designed to be used at your home, and the SIM card will be locked to the location you provide and your Fixed 5G services will only work at this location.

General Questions

Do I need to sign up for a contract?

No! At Afrihost, we don't lock you into outlandish contractual commitments. All our packages are month-to-month and can be easily cancelled if you change your mind.

How long does it take to activate after delivery?

Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up to 48 hours, but this is highly unlikely. Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again. Please contact our Support team if you do not have a connection after 48 hours.

Why are only certain devices allowed to be used with Pure 5G?

Afrihost can only allow devices which have been network approved by MTN and have identified a range of devices which specifically suit a Fixed 5G offer, and which are sometimes offered by competitors. This range of devices includes:


  • HUAWEI: 5G CPE Pro 2
  • ZTE: 5G CPE MC801A

Please note that Pure 5G will only work on the above approved devices. If you insert your SIM card into a device that has not been approved by MTN, your SIM card will be blocked and you will lose internet access. You will then have to contact Afrihost Support to get your SIM card unblocked.

SIM and APN

Do I need to RICA my SIM card?

Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. Visit our RICA Information page for detailed information.

Can I use the SIM card in another device?

our Pure 5G SIM card is only compatible with the 5G device supplied with your order. For SIM Only packages, only the following approved devices will work with your Pure 5G (MTN) SIM card:


  • HUAWEI:5G CPE Pro 2
  • ZTE:5G CPE MC801A

Please note that you also need to be in the MTN Network coverage area.

Do I need to change my APN settings?

SIM + Device orders


We will preconfigure the 5G device that is shipped with your SIM card - so you do not need to change any APN settings.


SIM Only


If you will be using your new 5G SIM card with your own device, please visit setup.afrihost.com for instructions on how to get connected. In some cases you’ll have to change the Access Point Name (APN) settings on your device.

Managing your package

Can I upgrade or downgrade my package?

Yes. All Pure 5G packages can be upgraded or downgraded in ClientZone.


Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade. This is a restriction from our providers.

Data and usage

Is there a limit to how much data I can use on an Uncapped package?

All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.