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The place is very nice and delightful. When you get there the upfront personnel will check you in, and ask you to wait until your number is called. In the waiting room the staff actually offers water and coffee. I have been there 5 times and the waiting period is no more than 10 minutes. The staff at the counter are very sympathetic, friendly, and fast. The decoration is great too and the way Afrihost separated the counters from each other truly makes you feel that you are been attended at a small office. Also I have been using Afrihost for about 4 months now and I completely love it, my boss also has it in her house and she also likes it and never complained about it.

The online whatsapp help line was fantastic and it's amazing to speak to a person and not a computer generated program, although those have their place. Was just fantastic and now we don't have to wait for someone to come to us.

Afrihost WhatsApp assistance with Ricky was a delight. Helped me in a short time, helped me solve my problem, steps were well explained and easy to proceed. Over all 10/10👍🙏🔥

Afrihost! What can I say? Support above and beyond! I have been dealing with them since 2H 2018 when I joined them to host my website. I developed and set up my website myself. I mostly Googled what to do. When I got stuck their support people gave me advice. Not their job or responsibility! Yet they are there when help is needed. Just this week, I got stuck setting up my email account on my new Laptop. Again! Not their responsibility, yet I have been helped! I am on Afrihost fibre service as well for about 5 months now (2022). Had an Internet problem this morning which was not on their side. Yet, their support stuck with me, and helped me to get it sorted. Judging by comments on social media, and from experience with my previous Internet service provider, I can only imagine the response from other service providers. "All is OK on our side sir". ie Sort out your own bloody problem. Not with Afrihost! Their support is what truly sets them apart from other service providers!

Have had my fair share of bad experience with ISPs but I’m glad to commend both VUMA and Afrihost for a really speedy fault logging and resolution. I had connectivity drop completely on Friday evening. Logged a call via WhatsApp on Saturday morning, the Afrihost technician was very polite and I got a reply indicating it would be attended to within 3 working days. Quite a bummer given we work from home. Literally 2 hours later, a VUMA technician was on site. He troubleshooted for about 3 hours and then suggested he come back the following day to try one more option. He came back on Sunday and confirmed the problem was a configuration one. This morning, Monday, I gave the feedback to Afrihost and Jehan assisted in reconfig and voila I’m sorted. I was impressed with the quick responses and commitment to solving the problem. Thanks to both VUMA and Afrihost.

...there are reasons why I chose Afrihost as my service provider over 8 years ago... firstly their advertising was 'catchy'... they responded swiftly when I needed them to...they provided the connectivity they promised continually...I briefly discontinued my relationship with them due to moving from Durban to Johannesburg... and the reconnection with them was absolutely hassle free...as was my move from ADSL to Fibre...I then disconnected again when I moved suburbs and experienced the same dedication that they have provided me with since the start of our relationship all those years ago...their whatsapp help line and their 'call me back' response times are mind blowing to say the least and they have an awesome 'Client Zone'. So I would like to thank EVERYONE at Afrihost for the seamless experiences I have had. This remains true to this day as I have just experienced…

We have been with Afrihost since April. And when we signed up the company kept in contact with the owner of the building to convince him to put fibre in. Eventually he did and as quick as it was installed ours was up and running. I convinced all the people in our flats to take Afrihost and most did. Thanks for ur excellent service and technical support when needed.

I moved from Web Africa to Afrihost, the whatsaap service is outstanding, their respond rate is absolutely outstanding. They give the best support ever.

Not sorry for one moment. Service is world class and issues get resolved very quickly. I recommend them anytime and without hesitation. Keep up the high standards guys.

(Translated by Google) I would like to thank the following staff members of Afrihost for their wonderful and patient way of keeping one calm and focused. Geraldo J Kwezi N Leonard M Devon D Schalk P Reabetswe N. Thanks a lot for the excellent service. (Original) Ek Wil graag die volgende staf lede van Afrihost bedank vir hulle wonderlike en geduldige manier om n mens kalm en gefokus te hou. Geraldo J Kwezi N Leonard M Devon D Schalk P Reabetswe N. Baue dankie vir die uitstenede diens.

Great customer service! You can't expect any ISP to be perfect, there'll always be technical issues of some sort. But Afrihost handles these issues the best out of any ISP I've ever dealt with

I had a problem with my debit order payments and used WhatsApp to interact with one of Afrihost's technicians. His name is Larry and found him to be knowledgeable and had patience with my repetitive questions.

Absolutely happy being with Afrihost They are always readily available to assist when I have issues. Their whatsApp chat line is even better, you get help in less than a minute. The team is very friendly too. Highly recommended them.

Afrihost, is the best ISP (Internet Service Provider) in South Africa. Great Network Connectivity, Excellent Customer Service, Fantastic Technical Support and BEST online interaction with any of their departments.Well done Afrihost! Proud to be a valued customers of this Amazing Company.

I have had such a dream of an experience setting up my company domain and email. Was assisted on Whatsapp by Siphiwe who was very professional and patient with me. True asset to any company and team.