Powered by MTN - SA's Best Network
MyBroadband Q4 2021 results

FREE delivery
of SIM card or 5G router

Save up to R1 000 on hardware
or FREE with Unlimited Uncapped

4.6 Google Rating

46 387 people just like you rate Afrihost the best ISP in SA

Here's what our

say

Karin Floris
3 weeks ago

Afrihost takes client care to the next level. Their service is amazing, you are chatting to an actual human being who does not take hours to respond, but the conversation is like a normal flowing one. Very happy migrator.

Martin Shabangu
2 years ago

Afrihost is simply the best. Do not even think about Mweb they are nonsense. Afrihost is very timely in their response sometimes even on weekends. Their app is efficient as well. Top ups are fast and easy to do. Very good company to trust.

Karen Andrew
2 years ago

I have a few services with afrihost and the reason I always choose them is because of their speedy problem solving. I just signed up for fibre

Simphiwe Vilane
1 year ago

we are starting a new business and I really like that Afrihost has packages to accommodate every one! we were looking for only professional emails at a reasonable price at first and we got exactly that with Afrihost. Now we looking at having our website operating also at a reasonable price and again that's what we getting until we are ready to upgrade.

Gareth Brandt
2 years ago

I have never experienced such professionalism within a company with regards to installation as well as after service,any issue gets resolved within minutes.Woukd highly recommend Afrihost to anyone

Constintinah Abelse
2 years ago

No issues and always connected if you are going to be offline because of maintenance they will let you know in advance. Also very helpful helpdesk.

Priya Shukla
3 years ago

The best service and support I've ever needed. I love that I don't have to call, I just connect to WhatsApp and I have the support I need immediately. Thanks Afrihost!

Peter du bruyn
9 months ago

I’m surprised at how easy it was to open an account. I battled with MWEB,gave up and not bad service in the start up. Like the app. Very easy to use

Lizette Streicher
2 years ago

Had an issue with my internet connection, on a Sunday morning of all days, and the response from the Afrihost Whatsapp Support Service was immediate, professional and efficient. This was also the first time I had to log an issue after years of being an Afrihost client, and I was treated with respect and professionalism. Thank you for taking such good care of your customers and making us feel valued. Your service is excellent.

Ntombikayise Buthelezi
1 year ago

Really happy with the service so far. Everyone from Gift, the installation gentleman to Geraldo the gentleman who assisted me on their whatsapp chat is on the ball. Good efficient service. They clearly hire good people.

Dale Van Staden
2 years ago

Really great ISP, making thing so much simpler. I don't have to buy air time and stay on hold or even stand in a long line. Just a whatsapp msg and I get a quick response. Thank for the great service Afrihost.

Wico Buys
3 months ago

(Translated by Google) Very good "service provider" and has always been willing to help when we have "network issues". #Afrihost #Fast #Fibre (Original) Baie goeie "service provider" en was nog altyd vinnag om te help as ons "network issues" het. #Afrihost #Fast #Fibre

Jaco Cloete
2 years ago

I've been dealing with Afrihost for many years now. They are a great hosting service provider at an affordable price. They have excellent support services and the walk in client centre in Rivonia is the best. I dont know of any othe SA hosting provider that still provide a face to face client centre. Please keep that direct link with the public open. In today's online world, this to me is what sets Afrihost apart from its competition. Direct, face to face support when you need it.

live EVEnts
2 years ago

Their after sales service and their live Whatsapp chats are top. Your issues gets resolved and investigated immediately while you are still online with them.

Oreabetse Sebitloane
3 years ago

Amazing service. Lead time from contacting Afrihost to installation and router dispatch are commendable. WhatsApp Support has been superb every single time.

Browse 5G packages

All Pure 5G data packages are uncapped.

Pure 5G may not be available in your area. Use our 5G Coverage Tool to check coverage in your area.

All Pure 5G packages

50Mbps
Uncapped data

R749.00pm

100Mbps
Uncapped data

R849.00pm

Unlimited
Uncapped data

R949.00pm

  • If you need a SIM Only
  • If you need a SIM + Device
You’ll need an approved device to
use with your Pure 5G SIM

Afrihost can only allow devices which have been network approved by MTN from a quality and reliability perspective. We have identified a range of devices which specifically suite a Fixed 5G offer.

HUAWEI: 5G CPE Pro 2 | ZTE: 5G CPE MC801A

Terms and conditions
Save up to R1000 on hardware
  • Save up to R1000 if you sign up for selected SIM + Device packages.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
FREE hardware with Unlimited Uncapped Pure 5G
  • Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
Delivery fee
  • SIM Only orders will be delivered FREE of charge.
  • SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.
Speed and latency
  • Speeds and latency are dependent on a variety of factors such as number of devices connected and signal strength. Average speeds remain device and coverage dependent.
  • The MTN (Pure 5G) Network averages up to 246Mbps.
Uncapped Thresholds and Throttling
  • All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.
Cancellation policy
  • SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.
  • SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

Is Pure 5G right for you?

Compare DSL and Fibre to Fixed 5G technology

Unlike ADSL or Fibre, there's no real installation required to get you up and running.
We ship everything to your door, pop in your SIM and voila!

DSL/Fibre
5G
No setup required
Move connection easily

Getting connected is as easy as pie

Getting connected is as easy as pie

01. Order Online
Use our 5G Coverage Tool to check if you have Pure 5G coverage in your area. Select your preferred package and sign up. Please remember that Credit Card payments clear immediately, while Debit Orders can take up to 5 days to clear.
02. RICA online
You can quickly and easily RICA your new Pure 5G SIM card via ClientZone. Once your RICA docs have been verified, your order will be placed. Delivery usually happens within 7 to 10 working days from payment clearance.
03. Plug and Play
Unlike ADSL or Fibre, there's no real installation to get you up and running. Simply insert your SIM, power up the modem and voila! You are all set and can start browsing!

4x ISP of the Year Winner

Most wins by an ISP

Awarded by MyBroadband

Top DSL/Fibre Winner

Gear of the year award

Awarded by Htxt.africa

3x IT Person of the Year Winner

Afrihost CEO Gian Visser

Awarded by MyBroadband

Why choose Afrihost

22 years of loving our clients and technology - Who better to trust with your internet?

DECADES of experience
Along the way we've grown from zero, won ISP of the Year multiple times and learnt the hard way how an ISP should be run.
No contracts, no paperwork
All packages are month to month. You can change your mind at any time. If you don't love us you can leave whenever you want.
We just do things better
We LOVE our clients. We LOVE technology. And we LOVE making things better. Better Speeds. Better Systems. Better Service.
Expansive 5G coverage
MTN's 5G network spans over most of South Africa's major centres and metropolitan areas, with coverage growing regularly.

Need Help?

help.afrihost.com
Guides, troubleshooting and video tutorials.
Whatsapp - 071 883 5005
Chat directly on your mobile or desktop.
Promotions

Save up to R1000 on hardware promotion

Save up to R1 000 on hardware if you sign up for selected SIM + Device packages. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

FREE hardware with Unlimited Uncapped Pure 5G promotion

Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

Is there a delivery fee?

SIM Only orders will be delivered FREE of charge.


SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.

Is there a cancellation policy?

SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

More about 5G

What is 5G?

5G is a new generation of mobile networking and offers vastly improved speeds and seamless performance. 5G is much faster than 4G (5G).

What speeds can I expect?

The MTN Network averages up to 246Mbps. Average speeds remain device and coverage dependent and are determined by the external environment around your home and where the router is situated in your home.

Can I use this 5G service anywhere?

The Fixed 5G service is designed to be used at your home, and the SIM card will be locked to the location you provide and your Fixed 5G services will only work at this location.

General Questions

Do I need to sign up for a contract?

No! At Afrihost, we don't lock you into outlandish contractual commitments. All our packages are month-to-month and can be easily cancelled if you change your mind.

How long does it take to activate after delivery?

Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up to 48 hours, but this is highly unlikely. Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again. Please contact our Support team if you do not have a connection after 48 hours.

Why are only certain devices allowed to be used with Pure 5G?

Afrihost can only allow devices which have been network approved by MTN and have identified a range of devices which specifically suit a Fixed 5G offer, and which are sometimes offered by competitors. This range of devices includes:


  • HUAWEI: 5G CPE Pro 2
  • ZTE: 5G CPE MC801A

Please note that Pure 5G will only work on the above approved devices. If you insert your SIM card into a device that has not been approved by MTN, your SIM card will be blocked and you will lose internet access. You will then have to contact Afrihost Support to get your SIM card unblocked.

SIM and APN

Do I need to RICA my SIM card?

Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. Visit our RICA Information page for detailed information.

Can I use the SIM card in another device?

our Pure 5G SIM card is only compatible with the 5G device supplied with your order. For SIM Only packages, only the following approved devices will work with your Pure 5G (MTN) SIM card:


  • HUAWEI:5G CPE Pro 2
  • ZTE:5G CPE MC801A

Please note that you also need to be in the MTN Network coverage area.

Do I need to change my APN settings?

SIM + Device orders


We will preconfigure the 5G device that is shipped with your SIM card - so you do not need to change any APN settings.


SIM Only


If you will be using your new 5G SIM card with your own device, please visit setup.afrihost.com for instructions on how to get connected. In some cases you’ll have to change the Access Point Name (APN) settings on your device.

Managing your package

Can I upgrade or downgrade my package?

Yes. All Pure 5G packages can be upgraded or downgraded in ClientZone.


Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade. This is a restriction from our providers.

Data and usage

Is there a limit to how much data I can use on an Uncapped package?

All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.


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