Support
How Can We Help You?
Support via Website
We have a great support website with guides and troubleshooting, as well as a friendly online chat team.
Live Chat Support or Visit Afrihost Answers

Support via Email
We provide clients with email and ticket based support, simply choose what works best for you and we'll resolve your issue as soon as possible
Email us or Submit a Ticket
Support via Phone
Want to talk to someone over the Phone? No Problem! We gladly assist telephonically during the hours outlined below.
011 612 7200
Mon‑Fri 07:00-20:00 / Sat-Sun 09:00-15:00
*Standard call rates. Free Landline minutes do not apply.
24/7 Call‑Back Support
Want us to call you back any time 24/7? SMS us and one of our Legendary Support Agents will get in touch ASAP.
SMS "Help" to 32541
* SMS charged at R1.50. Free SMSes do not apply.
Network Status
Network StatusUpdated Hourly
Fixed Broadband Status
No problems to report on our Fixed Broadband Network
More About our Fixed Broadband Network Status
Mobile and Wireless Status
All systems are a go on our Mobile Networks
More About our Mobile and Wireless Network Status
Hosting Status
Our Servers are up and Rocking the World Wide Web
More About our Hosting Network Status
General Notices
Nothing out of the ordinary to report at Afrihost HQ
More About our What’s Been Happening at Afrihost
Network Status Page
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Support Details

Support via Website

We have a specially written Afrihost Support Website with guides and troubleshooting advice for all clients.

Live Chat or Afrihost Answers

Support via Email

We provide clients with easy Email and Ticket Support, simply choose what works best for you and we'll resolve your issue as soon as possible.

Email us or Submit a Ticket

Support via Phone

Want to talk to someone over the Phone? No Problem! We gladly assist our clients telephonically during the hours outlined below.

011 612 7200

Mon-Fri 07:00-20:00
Sat-Sun 09:00-15:00

* Standard call rates.
Free Landline minutes do not apply

24/7 Call‑Back Support

Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.

SMS "Help" to 32541

* SMS charged at R1.50.
Free SMSes do not apply.

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Afrihost T&Cs

Terms & Conditions

Go-fish Client Catchers

Afrihost is a reseller of GoFish Client Catchers' Services and is not liable or responsible for GoFish Client Catchers' Services.

Provision of these services is subject to the GoFish terms and conditions, available here: http://www.gofishclientcatchers.com/terms-and-conditions/.

Revision History

These terms were last updated 15 Nov, 2014. You can view other versions below.