Help via WhatsApp (beta)
Get your questions answered by our friendly support team directly on WhatsApp on your mobile or desktop.WhatsApp Help (Beta)
Help via Website
We have a great support website with guides and troubleshooting, as well as a friendly online chat team.
Help via Email
We provide clients with email and ticket based support, simply choose what works best for you and we'll resolve your issue as soon as possible.
Help via Phone
Want to talk to someone over the Phone? No Problem! Please give us a call on 011 612 7200 and we will gladly assist you.
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Your attention is drawn in particular to clauses rendered in capitals in these terms.
SIMFY AFRICA MUSIC SERVICES MUST BE ACTIVATED IN CLIENTZONE AND WILL NOT BE ACTIVATED BY DEFAULT. SHOULD THE FEATURE NOT BE ACTIVATED, THIS WILL IN NO WAY AFFECT BILLING OR ENTITLE THE CLIENT TO A REDUCED FEE OR CREDIT IN RESPECT OF SERVICE NOT UTILISED. BY ACTIVATING THE SIMFY SERVICE, THE CLIENT EXPRESSLY BIND THEMSELVES TO SIMFY AFRICA'S TERMS OF SERVICE, WHICH CAN BE VIEWED HERE (http://www.simfyafrica.com/za/Terms).
These terms were last updated 07 Aug, 2014. You can view other versions below.