N. Motloung
I have been with afrihost for more than 3-years now. Today I received the best service.
Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had
numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion.
Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software
and Khanyisile was still keeping the whatsapp chat session active, talk about relentless.
We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company).
Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M!
I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.
Johann de Villiers
Love it. Easy to get hold of, Support available through WhatsApp! Works like a dream. I have been upgraded twice with speed. Nr1 for hosting and Fiber.
Johann Venter (SillyRiceCrispy)
I've been with Afrihost for many years now and I've only ever had to call them like 3 times. Which is amazing to me. Everything has been working swimmingly for so long.
Carey van der Vyver
I have been an Afrihost client since 2015 and will NEVER leave them. Their service is ALWAYS AMAZING; prompt, friendly, helpful and patient!!! They always go the extra mile and I always feel important to them!!
ROWENA VISAGIE
I am interested in migrating to Afrihost. Sifiso answered all my questions in a respectful and professional manner. I will definitely be switching.
Eben Lochner
Great app, easy to monitor and top-up your internet connection. Easy to see any faults, and a very convenient support system to resolve issues with your connection