Peter Doull
...there are reasons why I chose Afrihost as my service provider over 8 years ago... firstly their advertising was 'catchy'... they responded swiftly when I needed them to...they provided the connectivity they promised continually...I briefly discontinued my relationship with them due to moving from Durban to Johannesburg... and the reconnection with them was absolutely hassle free...as was my move from ADSL to Fibre...I then disconnected again when I moved suburbs and experienced the same dedication that they have provided me with since the start of our relationship all those years ago...their whatsapp help line and their 'call me back' response times are mind blowing to say the least and they have an awesome 'Client Zone'. So I would like to thank EVERYONE at Afrihost for the seamless experiences I have had.
This remains true to this day as I have just experienced…
Candice Nyman
Wow, wow!! Afrihost @RyanS, thank you for your patience throughout the WhatsApp session. I've probably asked so many unnecessary and repetitive questions but none the less, you still kept your cool. Afrihost client service, you impress me each and every time. Keep it up!!
Nontokozo Ndebele
I have been with Afrihost for more than 3 years as my domain host and love their service. Their WhatsApp help is the best, friendly and professional staff always.
Steven Radue
Fantastic service fantastic 100 times better than Vox I love you so much I love you guys thank you very much I really appreciate all your help thank you very very much
Nathan Ferreira
Had to edit my last rating. Had a terrible time with Afrihost support last year but this year was a breeze. Support team was on point and followed up on issues quickly!
N. Motloung
I have been with afrihost for more than 3-years now. Today I received the best service.
Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had
numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion.
Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software
and Khanyisile was still keeping the whatsapp chat session active, talk about relentless.
We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company).
Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M!
I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.