Berna

I promised and update and here it is (albeit a few years late :-)). I've had a great experience with Afrihost. I think they provide value for your money and the speeds are good! Recently signed up for Afrihost fibre to the home (pure fiber 10/10) through vumatel. Very easy setup and installation. I collected the router and set it up myself at home with help via WhatsApp. Friendly and helpful staff on the WhatsApp helpline. Need to test speed once all my devices are up and running. But so far so good! Long may it last. My only issue and the reason for the 3 star rating and not 5 stars is that I had to follow-up on every step from confirming they had the right info with vumatel to my router being ready for collection. These are simple things to keep a client updated about. I shouldn't have to call the helpline for this. I will update my review once I have tested the speed.

Delmane Boshoff

I am greatly impressed by the service I received from your help desk and the agent Morris D who handled my query. Even though I am NOT a client of Afrihost currently, he still went above and beyond to assist me with the matter I contacted him about. Morris, you sir, are what customer service should be. Thank you.

Cynthia Du Plessis

The service from Afrihost is absolutely amazing with very efficient and friendly consultants. Nokwanda was a superstar and assisted me immediately. I promote Afrihost to everyone wherever I go, as they are the best fibre provider and deserve all the credit they get. 🌟🌟🌟🌟🌟

stuart watson

Been on afrihost for about 8 months now, nowhere near as many issues as I had in my previous home with another provider... their WhatsApp troubleshooting system is also great!

Pule Langa

I have been with Afrihost for more than 5 years. Their customer focus is unmatched. In 2020 I transferred one of my domains away from Afrihost to another service provider. Within a few months I regretted leaving Afrihost. The customer service at this new service provider was very poor, sometimes it would take a day for them to respond to queries and the only channel to lodge a query was through email. Granted, their hosting package that I wanted was a bit cheaper by about R100. I soon learned that with some services you get what you pay for. I made a decision to transfer my domain back to Afrihost for great quality of service and I'm not trusting anyone with my webhosting needs for now. Afrihost are my go to guys, where I know that issues are attended to speedily. Keep up the great service guys!

Nombulelo Mpangiso

Great service but geez please we need other dates for debit orders. The 1st is not always working for everyone. Please just consider other flexible dates