Chenell Myers Premananthan
Onalenna was patient and understanding of my problem and worked quickly and efficiently to provide a solution. Thank you Afrihost and Onalenna!
Namhla Mkoyana
Great service, never had problems with net work. And monthly data expires every other month so you never run out of data as a the new data add ontop of the last month data.
Shivaal Tiluk
Outstanding service - thank you Afrihost! - we have fibre for almost a year now and we couldn’t be happier. Very little, if any downtime, usually resolved in a couple of hours. Exceptional customer support. 10/10 would recommend to all my friends and family.
Siyanda Qoto
As far as their customer service is concerned, they're the best company I've had interactions with. Even with the most frustrating issues — that can sometimes take much longer than anticipated to resolve — I've always found them responsive, patient and helpful.
It's great to see a company that makes an effort to train their consultants to attend to clients with the respect and patience they afford you, and to do so consistently irrespective of who the luck of the draw allocates you to.
With some companies, you have to ask for a specific person to help. With Afrihost, never.
Thank you. May you grow from strength to strength.
Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
Peter-John Aitken
I have many products with Afrihost and very happy with the pricing and offerings. The few times I have needed support, they have always been able to resolve the issue.
