Don Govender

Poor service from the Agents I dealt with when cancelling my account. Dealt with 2 different Agents both on phone and WhatsApp, they showed no empathy and poor customer experience. I was relocating and needed my current line to cancelled which they could not help without any attempt to do so. Now I am unable to cancel my Telkom line because Afrihost is unable to release the line from their side even though I no longer am using their services. In this time and age, I find this customer experience extremely poor. Won't be returning back to Afrihost in my new residence just because of this poor experience.

Kerri-Lynn Dell

I love Afrihost. Even the ease of resolving any issues, is prompt, friendly service. Haven't thought about changing Service providers since we signed up with them.

Nicole Joshua

Excellent service received via Whatsapp help assistance. Fast, efficient, friendly responses. They helped me immediately, and the spped of communication between Afrihost and the Fibre provider meant that the issue was attended to in record time. Very happy with their service

Lamla Hangana

Afrihost is still the best ISP; the agent that dealt with my query today was very knowledgeable and patient with me while we chat on WhatsApp platform. She rides with me step-by-step and there was no drop chats experienced while resolving my issue. I don't regret to choose Afrihost.

Joseph

In my recent interactions, Nombulelo exhibited a level of dedication, professionalism, and attention to detail that exceeded my expectations. Her commitment to ensuring customer satisfaction is truly commendable. Nombulelo’s positive attitude and exceptional service have undoubtedly contributed to a positive experience for me. I believe it is essential to acknowledge outstanding performance, and I wanted to ensure that Nombulelo’s efforts are recognized at the managerial level. Her exemplary service reflects positively on your team and contributes to the overall reputation of your department. Thank you for your time and consideration. I look forward to continued positive interactions with your team.

Marti van Renssen

Contacting Afrihost via Whatsapp has to date been effective, even during Corona lock-down. Staff are well trained and informed. Thank you Nonthle and Afrihost for the latest pleasant service experience.