Wesley Mabunda
I am very happy with the Afrihost service, I host my email domain/addresses with them and I have not encountered any issues since I started using this service, which is over a year ago from this time of the review. The Clientzone website has all tools that I need and more.
Tanja Oosthuizen
Been with Afrihost for some time and I always suggest Afrihost as the Fibre provider to other potential clients. No billing issues and easy to use. The only 'complaint' is that the cost of Fibre is very high but that is probably the Provider Vumatel
Anton Barguirdjian
Excellent service. I've never had any problems with my connectivity and the customer service is refreshingly efficient and reliable. I only recommend Afrihost as an ISP to others.
Ettiene Pretorius
Struggling with Mweb's poor service for years, Ayanda's excellent service proved that I made the right choice to migrate to Afrihost. Just don't stop giving good service. So glad you have a whatsapp help channel.
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Waldo Kilian
No waiting for 40 mins on a call to eventually not have your issues solved like my previous isp. Afrihost whatsapp chat is easy to use and responses are quick. And calling in on the toll free line gets you connected to knowledgeable technical staff that actually understands tech jargon.