NEO MASHANGOANE
They respond to queries and assist immediately,the network is also great..
Im pleased with Afrihost and the watsaap staff is a gem,always ready to assist
Nivania Pillay
The customer service and overall experience has always been second to none, easy whatsapp conversations to assist with changes of banking details or packages. I've been a customer since 2020! Thank you for keeping me connected AfriHost!
Marvin Mazibuko
So far so good. I am enjoying the overall experience. The internet service is fantastic – it has its rare shortfalls, but a perfect world is boring right?!
The customer service, however, is a hit and miss (to be fair, it is over 60% a hit in my experience). It depends on who takes the call.
Some agents are great, some can do with a little to a lot of help (again, depends on who takes the call) with customer service delivery.
Anne Bourn
Have been with Afrihost for 11 years now and am pretty happy with the product (Fibre internet) and service so far. Not cheap, but a quality offering.
Wilma Ornelas
We have been with Afrihost for 8 years. We had 2 outages, 1 was not from Afrihost, the other one was a password reset and it was sorted in no time. I highly recommend Afrihost. Thank you for grrat service
Lano
Have used Afrihost for about 5 years now and have to say they have not disappointed once... If they have, it was resolved immediately... Appreciate your professionalism guys and keep up the great work...