Femz Fusion

Customer Service is second to none. Thando the person that assisted me when way beyond what I had expected all my issues were resolved... Afrihost is the way to go

Andre van der Zee

I woke up to a connection issue this morning and spoke to an Afrihost agent around 8am I went away and got back to my office at around 12 at which time I spoke with another agent. We reset the modem and they did their magic on that side and presto I’m online again. Thank you.

Sthokozile Rejoice

What I like about them is that, they have a WIFI help platform which means you can send them pictures of all those technical funny stuff that you don't even understand as you go along so that you and the operator are on the same page ,and you don't have to worry much about whether you've explained the problem to them correctly because they see it as well. This reduced my anxiety as the client during the entire process. LOL, I was setting up my WIFI router just incase you're wondering as to what happened because I had recently switched from another service provider, and boy am I glad I did. Anyways, I think I will be stuck with these guys for a very long time, and thankfully by choice!

Francois Ferns

Just want to know if anyone could advise. Is it protocol to get billed for a service before Afrihost router got delivered? Pro rata amount was deducted from bank but it is unclear how long will I actually have to wait for delivery. So you have already paid for a service that you don't have.

Lelanie Koekemoer

Afrihost has above and beyond exceeded our expectations. We had a major issue with the previous tenant of our unit not wanting to cancel his line and thus blocked our "installation". After 3 days of speaking to the wrong people, I contacted Afrihost directly. By the time they received my call I was sobbing on the phone and the one consultant stayed on the line with me for FORTY FIVE MINUTES exploring EVERY possible option he could. After he couldnt help (where HE almost started crying) he transferred me to another agent who again did everythign in HIS power to assist. Once they realised there was a webiste issue, they sorted it out within 12 hours tops and I was able to process my sale. A manager phoned me directly just to update me on the progress - they promised me a 24 -48 hour response to activate everything and it was done, agai, within 12 hours. My router would be ready for collection 3-5 days after activation, it was available IMMEDIATLEY after activation. I enjoyed working with them tremendously and they definitely earned a lifelong client. Thank you Afrihost - You guys are AWESOME!!

Amit Hariparsad

Excellent service, fast and efficient keep it up. Customer service is the key in ensuring that your client base grow...continue providing this service and your company will continue to grow....