Support via Website
We have a specially written Afrihost Support Website with guides and troubleshooting advice for all clients.
Support via Email
We provide clients with easy Email and Ticket Support, simply choose what works best for you and we'll resolve your issue as soon as possible.
Support via Phone
Want to talk to someone over the Phone? No Problem! We gladly assist our clients telephonically during the hours outlined below.
011 612 7200
* Standard call rates.
Free Landline minutes do not apply
24/7 Call‑Back Support
Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.
SMS "Help" to 32541
* SMS charged at R1.50.
Free SMSes do not apply.
Your attention is drawn in particular to clauses rendered in bold capitals in these terms. What follows is a summary for your convenience and does not form part of the agreement between you and Afrihost. It is your responsibility to read the clauses referred to:
1. You agree to provide Afrihost with true and correct information in order to provide service to you and give Afrihost permission to process your personal information (clause 4, 14).
2. You agree that these terms may change and that you will check regularly for changes on the Afrihost website (clause 5)
3. You agree that abusive behaviour towards Afrihost's staff or brand will not be tolerated (clause 6).
4. You agree that you will ensure that you choose and be responsible for the the products that suit your needs (clause 8)
5. You agree that failing to pay your Afrihost account on time may lead to account termination and/or administrative fees and possible reconnection fees (clause 10, 16).
6. You agree that either yourself or Afrihost may cancel this contract by giving the other notice (clause 12.1)
7. You limit Afrihost’s liability and indemnify Afrihost for various acts or omissions (clause 17).