Support via Website
We have a specially written Afrihost Support Website with guides and troubleshooting advice for all clients.
Support via Email
We provide clients with easy Email and Ticket Support, simply choose what works best for you and we'll resolve your issue as soon as possible.
Support via Phone
Want to talk to someone over the Phone? No Problem! We gladly assist our clients telephonically during the hours outlined below.
011 612 7200
* Standard call rates.
Free Landline minutes do not apply
24/7 Call‑Back Support
Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.
SMS "Help" to 32541
* SMS charged at R1.50.
Free SMSes do not apply.
Your attention is drawn in particular to clauses rendered in these terms. What follows is a summary for your convenience and does not form part of the agreement between you and Afrihost. It is your responsibility to read the clauses referred to:
Afrihost's Acceptable Use Policy (AUP), available on the Afrihost Website;
Each last mile provider's Standard Terms and Conditions for the provision of Services.
Vumatel Standard Terms and Conditions
Openserve Standard Terms and Condition
Octotel Standard Terms and Conditions
TT Connect Standard Terms and Condition
Frogfoot Standard Terms and Conditions
SA Digital Villages Standard Terms and Conditions
MetroFibre Networx Standard Terms and Conditions
Century City Connect Standard Terms and Conditions