Peter Turner

Great experience and platform. I host my email and all my Wordpress sites with Afrihost. What is great about them is their CUSTOMER SERVICE. Golly it is good.

Lgn Bnd

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.

Germaine Williams

Excellent service in trying to activate my fibre, the rep even arranged that a cable be delivered to my address to switch on the existing device.

Jacqueline Nieuwoudt

Used their Whatsapp help service today and was suitably impressed! Professional service with a quick turn-around time. Was refreshing to chat to a real live person and not a chatbot ;-). Well done Afrihost - and well done Sandy for being my hero and sorting out my webpage problem.

Micheala Ekua

Have been with Afrihost for 3 years now and couldn't be happier with this provider. Even when I had to do the switch from cell c, it was seamless and very convenient. They resolve all issues quickly and efficiently. My internet connection is fast and reliable 99.9% of the time and if there is ever an issue, they notify via text message, although that seldom happens. I always recommend them to friends and family.

Anon Anon

Absolutely the best Internet service provider in South Africa via Vuma and no charge for installaion or router even though the additional new fiber connection cable was 30 meters long.