Anya Kovacs

I have been with afrihost for over a decade, both as a mobile provider and as a web host and URL provider. I've had very few problems over the years and the customer service team has always been excellent at answering questions and resolving any issues.

Yvonne Dekiewit

I am busy with an installation of fiber with Afrihost and their client service is amazing I was able to interact via Whatsapp with one of there service agents and my problem was attended to with kindness and patience.

Mahmoud Soliman

The best service and they now provide the best mobile network with very efficient customer service. They respond immediately on whatsapp customer service platform.

Cheryl Scholtz

I am nervous of online help because I don’t understand all the terminology. Afrihost doesn’t have a local person to pop around. Your previous consultant taught me to take photo’s and ask questions which has helped me a lot. Alfred explained everything very well.

Ruqaiya Gilbert

I've been considering moving over to fibre, and naturally I tried various ISPs of which I encountered a technical issue and received no favorable help, told that it just means that I don't have coverage and it was just left at that. No resolve. I tried Afrihost eventually, encountered the same technical issue and instead of sending me away or killing my spirit - 2 agents helped me. The first Agent (Reabetswe M) logged the ticket of my issue to relevant departments. The second Agent (Hopewell M) tracked my case and gave me an update instantly. She rectified misunderstandings and had my order processed immediately. I am beyond grateful for their contributions to my resolve. Sincerely, A very happy Afrihost customer 😊

STUDIO 371

So I have been with Afrihost for almost a year, it was a rocky road to be honest in the beginning (bad customer care), but all things said and looking at the entire situation as a whole - I would say the positives do out way the negatives. My biggest gripe was having to work with Openserve in trying to successfully schedule a day for Fiber installation, spoiler, four bookings were made and confirmed by Openserve, that never went anywhere, they just would not show up, regardless of the four "technicians", times or dates, they are unreliable in every sense of the word, and I would highly suggest Afrihost drop their partnership with them asap.