Jennifer Strachan

Have been using Afrihost for years now and would not change EVER. Best service, best price and no matter what day or time I contact them there is always someone to help me. Thank you Afrihost!

Wade Baatjies

I've been with Afrihost since 2019 and they've been providing me with excellent service. Call backs are almost immediate. Their support staff are very knowledgeable and goes the extra mile. I would also like to commend the gentleman Ngcebo, who recently assisted me with a few queries. Keep up the fantastic work Sir.

Lee-Roy Da Gama

Fast and efficient service from all the agents from afrihost, I received wonderful service and my internet is up and running in 36 hours from my migration.

Kagiso Thenjekwayo

Much appreciated for the service i have received from Laurine T very patient and willing to go extra mile,really help me to configure my voip phone T31P with my afrihost pure voip account thanks afrihost.

Gerrit van Zyl

After fighting with WEBAFRICA for the last 20 days about a line fault. I decided to cancel my account with them and move over to Afrihost. I looked online on user reviews and chose the top ISP on the list. Within 2 days, “Veronique P” helped me with the new account, and the router was delivered. But WEBAFRICA would not release the line. They had constant excuses, questions left unanswered or just left me hanging on their chats for hours on end without a response, or a reply saying… “Hi ********, it seems there hasn't been communication between you and our agent for some time. This chat will now be closed. If you'd still like to speak to an agent, please start a new chat session. The new agent will have a copy of your last conversation.” (they did not, I had to explain every time) I have been with them for well over 10 years. But they lost me when they chose a WhatsApp and online bot to replace an actual person. I could immediately tell they did not have the support staff needed for their client base. I spent over 30 hours on hold (in the last 20 days) …. and maybe 20min of that talking to an actual person. Constant transfers to someone new that has no idea of the last 6 hours I spent explaining what the issue is, and then no answers and being transferred once again. This is what kills the trust between service provider and client. That being said. It is such a relief to have an actual person to talk to, one person, no transfers to someone else being left on hold. After my interactions with WEBAFRICA, I expected days to go by before I would get an answer as I do understand there are 3rd parties involved. But “Vusi G” got me up and running within 2 hours. Considering, most of that was waiting for a response to simple questions he needed answers to from WEBAFRICA I do not know all the ins or outs of what is needed on the backend. But your Online staff and system is fantastic. I get answers when I ask, an explanation when confused and a constant check in to see if I am still there. Do not change this, it is such an important part of human interaction. And as of now, “Vusi G”, and the rest of the team, are smashing it!!!!!!! Please do not change a thing!!!!

Nikki Neethling

Afrihosts service were absolutely brilliant with sorting out my new application for fibre and the urgency that it was needed. Well done on your customer service and to Kamohelo for his help with understanding my request and getting it sorted out.