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Openserve Prepaid Packages.
All package prices include data and line rental.
Openserve Prepaid may not be available in your area. Use our Fibre Coverage Tool to check availability in your area.
All Openserve Prepaid Packages
14 day topup included
14 Day internet access.
Included with your Fibre installation.
Top up as needed. 1
7 day top up available for R109.00 once-off.
Shaping and prioritisation. 2
First 200GB at 20Mbps. Thereafter uncapped at 4Mbps. The line speed will reset every time you top up.
Payment method. 3
Debit or credit card via Afrihost ClientZone.
Included with device installed at your home.
Terms and conditions
The installation and activation fees are prescribed by the last-mile provider, not Afrihost.
All packages are for residential signups only. Businesses, unfortunately, cannot sign up for these packages.
Although we endeavour to keep our coverage data as accurate as possible, we are reliant on the maps provided to us by our last-mile partners, which may sometimes have slight inaccuracies.
1 - Top ups
Openserve Prepaid top ups last for 7 days from activation. A maximum of 6 top ups can be purchased at a time. Top ups can be purchased via ClientZone using a debit/credit card.
Vuma Reach Prepaid top ups last for 28 days from activation. A maximum of 6 top ups can be purchased at at time. Top ups can be purchased at selected EasyPay paypoints or via the link in your Afrihost ClientZone portal.
2 - Shaping and prioritisation
Openserve Prepaid packages get the first 200GB at 20Mbps. Thereafter you’ll get uncapped data at 4Mbps. The line speed will reset every time you top up.
Vuma Reach Prepaid packages are uncapped, unshaped and unthrottled - there are no usage thresholds so you can use as much data as you like, whenever you like. No throttling or shaping will be applied.
3 - Payment method
Openserve Prepaid payments are made via ClientZone with a debit or credit card.
Vuma Reach Prepaid payments go through EasyPay. Payments can be made through selected EasyPay paypoints or by following the link in ClientZone.
4 - Installation, cabling and lead times
The installation fee includes cabling up to 30 metres. If your installation requires additional cabling, a site survey will be done, after which you will receive a quote from the applicable last-mile provider. Should you choose to proceed, you will be liable for any additional costs incurred. The additional cabling is directly payable to the applicable last-mile provider.
Installation lead times are a guide based on averages and will vary. Line activation and connection times need to be added for full turnaround estimation.
Vuma Reach full terms can be found here.
5 - Activation fees.
Activation fees are included with any new installation.
Openserve Prepaid - a reactivation fee of R219.00 once-off will be charged should you not use your Fibre line for more than 180 days.
6 - WiFi router
A WiFi device will be installed at your home and no additional WiFi router will be shipped with your order.
This device is intended for small properties around 100 square metres.
Please note that you CANNOT extend your WiFi and you can only connect a maximum of 10 devices at a time.