Clint Rose

Had the best experience with Ethan at Afrihost. He was so helpful and knowledgeable things went so smoothly. I would gladly recommend Afrihost to anyone who is looking for professional help and service. Absolutely amazing. Well done Ethan and Afrihost.

Johann Snyman

I contacted Afrihost to enquire about the progress with the installation of fibre to home and was assisted very professionally via their WhatsApp application. Thank you Nkululeko.

Michael Gers

Would like to commend Harold from the Technical Department for the most amazing service. I had an problem with connectivity that initially did not seem like it could be resolved. Harold went the extra mile to solve the issue - nothing was too much trouble. He continued to pursue the issue over a number of days and kept me informed all along the way. In summary - what wonderful service - thank you so much.

Hilton Martin

Stellar Customer Care Experience with Afrihost During Fibre Outage - I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution. In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!

Inge Bester

Super helpful and friendly. They answered all my questions clearly and made everything easy to understand. Appreciated their quick responses and great service. Thank you.

Andrew Mason

I have an interaction over WhatsApp with David at the Support desk and he managed to resolve my query within a couple of minutes. Excellent service.