Jericho Dlamini
Man, the staff are just overall great people. I know everybody has their bad days but I wouldn't wanna make it hard for someone to assist me. I think respect us a 2 way street, if they respect me, I'll return the kind gesture. Thanks Afrihost.🙏🏼
Ryno Van Eeden
I signed up for a cloud hosting server package 3 days ago. Received an email saying that the server is ready and I can access it via the login details attached. I tried accessing the server and I am unable to connect. After NUMEROUS emails, support tickets, Whats Apps, Phone calls and even trying to get support on facebook messenger... The server is still not working and all I'm hearing the whole time is the problem will be escalated or that someone in second level support will get back to me, which never happens. Just spoke to hosting support again, and after 2 days, I only find out now that apparently an account manager need to be assigned ot my server in order to allocate a Cpanel... how is it possible that after 2 days of multiple emails and support request, theres only one person being able to tell me this????? I am still waiting for the server to work.
Update: This issue was sorted out so I updated my review.
Dave Spicer
Fantastic customer service. Nonjabulo S spent over an hour with me on Whatsapp sorting out my fibre transfer from CellC to Afrihost. This is what they call a 1st world approach to service (that was lacking in my former fibre provider, I'm afraid).
Lance Gouws
Afrihost is always an absolute pleasure to deal with. The WhatsApp chat makes it work seamlessly because I don't have to juggle things with a phone at my ear.
Tony “Tony's Web Training” Sousa
OUTSTANDING SERVICE BY COMFORT AT AFRIHOST
I was without Wi-Fi/ Internet/ WhatsApp for 20 hours. My 5 year old D-Link Modem (Router) packed-up. The fibre network at our home was installed by Vumatel but it is serviced by Afrihost. Comfort, a lady working at Afrihost provided outstanding customer service this morning. The old D-Link router was reset, various logins attempts were made and she came to the conclusion that the router had come to the end of its life. She quickly organised a replacement modem (at no cost to me) and offered me the option of having the new modem delivered to our premises or I could collect the device from Afrihost. I chose the latter as I was in a great hurry to get back to the internet. My WiFi/ Internet/ WhatsApp are now up and running and back to normal. What a relief!
Kudos to Comfort who is very knowledgeable and professional and Kudos to Afrihost👏👍👌5 Star Service⭐⭐⭐⭐⭐
Daphne Nomakhwezi Malizole-Maliwa
We're happy with Afrihost service ever since we started. I love them they're flexible, have customized offers to accommodate our different needs
