Celeste Law
Absolutely great service from Afrihost's Bryce. Overall Afrihost makes it so simple and convenient for you to engage with them. Whether it is for product changes or resolving an issue, I have had only professional service!
Suzette Knoetze
One's again....
Thank you very much Afrihost you and you're staff were great helping me once again today I highly recomend AFRIHOST to anyone you won't be disapointed!!!
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Boifang Akondo
I have been with Afrihost for over 6 months, I have only encountered 1 issue with was resolved without me having to call, matter was resolved via whatsapp. Great service.
Nick Robinson
I have dealt with Afrihost for a number of years now and have found their service to be second to none. Reliable hosting on all of our websites, but most impressively, they have one of the best service departments I have encountered. Quick, accurate root cause identification and prompt service to remedy, even if the issue is of your own making.
Lgn Bnd
I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use.
Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer.
From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options.
With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping!
Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently.
Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client.
I’m also quite certain that I can speak for a large majority of my ward/area when I say this.
Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign.
Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.
Micheala Ekua
Have been with Afrihost for 3 years now and couldn't be happier with this provider. Even when I had to do the switch from cell c, it was seamless and very convenient. They resolve all issues quickly and efficiently. My internet connection is fast and reliable 99.9% of the time and if there is ever an issue, they notify via text message, although that seldom happens. I always recommend them to friends and family.
