They all agree. Afrihost is the best

Cindy Thomas

Switching my fibre services to Afrihost went smoothly with the help through WhatsApp CS Larry. Excellent service, knowledgeable and sorted out my queries in no time.

cheryldene Louise Bedien

For the past years I've been with Afrihost, I am highly pleased with their service, when there is an outage of some sort they would let their clients know.

Hilton Martin

Stellar Customer Care Experience with Afrihost During Fibre Outage - I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution. In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!

Danielle van Eck

For months we have been battling to resolve two of our accounts with regard to encryption - NO LUCK for months all our mail goes out as SPAM, even internal mails are received as SPAM - for months been battling with it and Khanyisilo at Afrihost resolved it all in no time at all.

Zanele Mamba

Mfanelo assisted me with my refund query quickly and efficiently. He was patient, thorough, and made sure everything I asked was handled professionally. Great customer service.”10/10

Teresa Wallis

I love the WhatsApp option of dealing with issues. In most cases the responses come quickly and we are kept informed of how long things will take to get resolved etc. The call centre people seem very knowledgeable and are able to assist with queries very quickly. Very happy so far.