Nicola Varkevisser
Afrihost makes dealing with my email issues a breeze. Their consultants on WhatsApp are knowledgeable and really friendly. The fact that I can WhatApp and get an almost immediate answer is an absolute pleasure.
Japie Breedt
I have been a client of Afrihost for almost a year now but i have not had any problems as of yet,i had a line cut out once but it was fixed and hendled very fast and efficiently
Distinguished Properties
Wow wow wow wow wow.... Afrihost you totally give the true meaning to the word SERVICE.
After my horrific experience with Vodacom, l had lost total faith and hope in any service department.
THANK YOU AFRIHOST XXX
Emile Lochner
All the ISP's have a similar price, but with Afrihost you always get knowledgeable answers and I have never had to wait more than a few minutes to get a reply. They also have an awesome WhatsApp help line.
matchuelM mashamaite
This company truly figured out self service and Exceptional service delivery and product offering in the in the 21st century! they do it soo well its impressive!! may they educate more of their partners and people around them how its done in the cutting edge tech era like this 21st century!! i wish you many more prosperous service offering days Afrihost!! you truly are a beacon of hope to small businesses like mine!! keep up the brilliant service!
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
