N. Motloung

I have been with afrihost for more than 3-years now. Today I received the best service. Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion. Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software and Khanyisile was still keeping the whatsapp chat session active, talk about relentless. We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company). Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M! I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.

Hlumelo Magodla

I received assistance from a gentleman by the name Hector N. I had an issue with my router as I spilled water on it, which made it switch off, then I dried it, waited for a day or two, then tried it again, then it switched back on, but there were no WAN options to choose from. 1. Firstly, Hector helped me understand the functions of an ONT, the LAN cable, the router and how all these three parts make up what connects me to the internet. 2. The router was clearly damaged, so we tried another, the access points of the new router showed up but there was no internet 3. Hector suggested I get a new router then he taught me how to do the activation so I don't need to reach out to Afrihost again This was such an eye opening session and I give Hector a 10/10, Afrihost as well, I have been with them since 2017 and I am still a happy customer

Christopher Boucher

Great Service, very helpful and friendly, very knowledgeable. Afrihost is daar becoming the Top ISP in south African. They are my number one recommended ISP for fibre, Broadband and all things internet

Tumelo Mokwena

wish you can inform vumatel to make maintenance to their line and when they do so they must make us aware there will be such and also they must give us our wasted time back

Lynne Hampson

A big heads up to 'Tutu' for brilliant customer care! He persevered with my problem for almost two hours and helped me through, step by step! What an amazing Representative for Afrihost. Well done and thank you Tutu! Lynne Hampson

James Marcel de Beer

Every service provider has issues here and there. Afrihost has had the least issues for me so far. They are quick to assist when there is a issue. They have also given me the most stable connection so far.