nhlanhla Thobakgale

Having used their services over a number of years and comparing them with like for like suppliers... Afrihost is the best ISP in South Africa. Incredibly efficient service and excellent connectivity. The support platforms work superbly well.

Nikita Van Rooyen

I have never had a bad experience with Afrihost, costumer service is great and always receive fast responses! They have all the Packages you would need at very Affordable prices, Highly recommend Afrihost to anyone.

Danielle Hancock

Although 1 or 2 customer service agents aren't that nice to talk with when, if ever, an issue occurs. The service delivered by Afrihost is amazing, they are prompt and there is almost no connectivity issues. Will always recommend Afrihost.

Simon James

Afrihost has been managing my mobile resources and home wifi for quite a few years now and I have always had a good experience. I ported my number from one of the 'big two' cellular service providers who didn't give good customer service, and have never looked back. Calls are cheaper for me. And my account is essentially prepaid unlike the 2 year contracts I used to have.

Lgn Bnd

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.

Frikkie Janse Van Vuuren

Always great service, have not had any issues or complaints regarding the provider. Agents are always efficient and does what is required "that is worth saying something considering call centres today in over all".