Michelle Fanner

Excellent sales support, everything was done online. My modem delivery was on time. After sales support is excellent (all online). Highly recommend this service provider.

Bennie Booysen

Had a very pleasent experience via the whatsapp help. The person actualy convinced me to use them instead af a cheaper competitor. Well done guys

Nicholas Rhoda

I had an exceptionally pleasant experience with an Afrihost agent helping me with email setup on my phone. The agent was patient, kind and professional.

Carin de Kock

I've walked a long road with Afrihost, we've had our ups and downs. I must say that things are going very well these days. Support is fast and good. All has been going well for some time now and I am happy.

For GOOGLE To TRACK

Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review. I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up. After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit. We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost. I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence. I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.

Anne Editor Denniston

Afrihost was easy to contact because they allowed me to ask them to call me back, either by calling or by chatting. I chatted on WhatsApp. My human contact was polite, and kept checking that i was still able to wait and telling me what he was doing. He could not help me immediately due to circumstances (other service providers' policies and time constraints) beyond his control but he went an extra mile to place an order with them for me and I know he explained the problem clearly to them because they have since contacted me. He also told me clearly how to get alternative help if necessary. I am very happy with the after-sales service I received.