Lindsay Venn

Quick service with a polite, knowledgeable technician. Have been with Afrihost for many years and have never had an issue; from my first foray into the world of broadband with a 1Mb ADSL line until today with both fibre and LTE connections

Phil P

Had a less than ideal experience with someone from support because they immediately thought they were addressing my issue instead of listening. I then called back and was met with someone else who took the time to ask questions 1st to fully understand the issue before working on the solution and hence knocking it out of the park.

Pieter Smit

Very professional service on their WhatsApp platform. Quick response to answer queries. Clear communication about their process of fixing an internet problem due to a power outage in the area.

Hilton Martin

Stellar Customer Care Experience with Afrihost During Fibre Outage - I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution. In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!

keagan blignaut

WhatsApp service and commutation is fantastic! When I encountered a problem - a quick WhatsApp chat guided me through what needed to be done and it was smooth as can be. Very friendly and fast with the help, thank you!

Joshua20prince

Me being old wasn't easy dealing with Afrihost at first with their sophisticated apps. They sion understood me and things became much better. It's been years and now we're on the same page. They just doing their job , very professional . Yes i will recommend them 👌 to everyone. Thank you Afrihost 😊 Keep up the good work 👏 🙌